Solved copying exe files from cd to pc

July 19, 2012 at 10:37:12
Specs: Windows Vista
trouble coping cd to pc - it ejects when cd/dvd drive is selected

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July 19, 2012 at 14:17:53
Hi CindyM,

My name is Uttam Kumar, from dell Dell Social Media Community team.

In response to your query, you can try to browse the files on the CD. By going to Start, then My Computer, find the CD Drive, right-click it and select Explore (instead of Open) copy the exe files and paste on the computer.

There would be possibility of ‘CD’ or ‘CD drive’ problem or ‘corrupted driver’. First try different music and data CDs to check if the drive is working fine. If not check for driver related problems. Click Start, right click on Computer, click Properties, click Device Manager, Expand DVD/CD-ROM, right click on the drive and uninstall and restart the computer. If it does not help, update the firmware from the manufacturer's web site.

Let me know if this helps.

Thanks & Regards,
Dell Social Media Responder

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July 21, 2012 at 04:06:44
Thanks, I did what you suggested but no luck. My "device is working properly" The manufacturer is "(standard CD-ROM drives)" It was ordered and installed by Dell when I ordered. I checked control panel, admin. tools - permissions - Full. I checked computer management - it checked and said driver software is up to date.
My device is HL-DT-STDVD+RW GSA-H-73N ATA Device.
I don't think it's my anti virus software - I use the Norton360.
My computer is a Dell Inspiron D530S Service tag 7XJQTF1 if that helps figure this out. My nephew, tells me I should consider purchasing a more up to date computer. I am currently using Windows Vista Home Basic 2007 svs pack 2 but plan to change to Windows 7 HUP, and upgrade Microsoft 2010 Professional as soon as I can get this CD/ROM to work. Thanks again, your suggestion was helpful.

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July 21, 2012 at 05:54:51
✔ Best Answer
Do not rely on Windows update or other ways to check your drivers for you. Go to Dell's website and download the correct drivers for your computer anytime you need drivers. This is the only way to ensure you get the correct drivers. The only exception would be if you changed out a component like a graphics card, then you would go to their site and get that driver from that manufacturer. With your model number and your service tag number (and possibly your version of Windows), you should have no trouble getting the correct drivers. If you are planning to upgrade eventually to Windows 7, check while you are there if there are drivers available for your system specifically for Windows 7, I do not recommend upgrading unless you can easily find the proper drivers.
Start here:

You have to be a little bit crazy to keep you from going insane.

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