Computer won't acept my Canon SD790 camera

December 13, 2010 at 16:31:04
Specs: Windows XP
I am trying to download photos from my Canon SD790 to my Dell computer with Windows XP. The Hardware Wizard won't acknowledge the camera. Any solutions?

Please don't ask me to reload the driver disc-- my cd player isn't acknowledging itself either.

See More: Computer wont acept my Canon SD790 camera

Report •

December 13, 2010 at 16:54:57
Do you even get the "USB DEVICE CONNECTING" noise when you connect the camera and turn it on? Have you tried a different USB port?
If your CDROM isn't working why not? I have a Kodak digital camera and have not installed the kodak software, yet when I connect it to USB my PC recognizes it and brings up the "what do you want to do" menu and most of the time I use the inbuilt Msoft camera/picture wizard to access the photos and transfer them.

Goin' Fishin' (Some day)

Report •

December 13, 2010 at 20:14:46
Not sure what noise you are talking about. I have tried different ports. No luck. The camera comes on and it seems to stay until it seems the computer is about to find it, then the screen blanks out and the two won't connect.

Report •

December 14, 2010 at 13:55:12
Yes, it does make that noise.

I contacted Canon and they told me to take the following steps. Here are the results.

1.- I have tried the USB ports in the front and the back. NO luck.
2- A printer. I disconnected the printer and tried. No luck.
3- No. There is the connection sound. The picture on the playback is on momentarily, then blacks out and there is no connection. The camera does appear momentarily on the icon list but then quickly blacks out.
4- I have had to reboot my computer recently due to a virus.
5- I went to the devise list and the camera does appear. Location 0. It does not have a ? or ! next to it. I turned the computer on and off. When I first turned the camera on the picture appeared and the Device Status said no drivers for this device. Then the picture blacked out on the camera and the Device Status said, "This device is working properly."

Report •
Related Solutions

Ask Question