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computer stuck on splash screen after trying to open bios

December 19, 2020 at 07:19:59
Specs: Windows 10
the computer went out of sleep mode and suddenly some problems accured with my GPU, i've tried to solved that but than noticed the BIOS wont open eighther so i think those problems might cause eachother.
Already tried to update bios with Gigabyte software but when the computer restarts after the update it automatically should open BIOS and it gets stuck again.
Ive tried to clear cmos too by shutting down the power and removing the battery but it didnt help.

See More: computer stuck on splash screen after trying to open bios


#1
December 19, 2020 at 08:00:22
I don't understand why so many people think resetting the BIOS is a cure-all. Now that you've done it, you've lost any customized settings along with the date/time, so what you're going to have to do is enter the BIOS menu & adjust ALL the settings. You have to press the appropriate key at the appropriate time during startup to access the BIOS. If you have a USB keyboard & you're unable to get to the BIOS with it, USB keyboard support might have been disabled by the reset, which means you'll need a keyboard with a PS/2 plug. If the system stops at the splash screen & goes no further, try temporarily disconnecting the HDD. Also, make sure your system isn't overheating. Is it dusty inside? If it is, blow it out with a can of compressed air...do NOT use a vacuum.

message edited by riider


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#2
December 19, 2020 at 23:24:04
Well the keyboard is not the problem, the computer receives the output and only than gets stuck on splash screen otherwise it will start as "usual" (Gpu still doesn't work correctly)

Disconnecting the hard drives makes no difference and the computer is like a week old and is very clean


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#3
December 20, 2020 at 02:56:02
At what point in the boot process do you normally see the
splash screen that you now get stuck at?

You say the keyboard is not the problem. Does that mean you
are able to use the keyboard to get into the BIOS and make
changes? Otherwise, how do you know the keyboard is not
the problem?

-- Jeff, in Minneapolis


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Related Solutions

#4
December 20, 2020 at 03:20:07
You say the computer is a week old?

If it’s not a home built system, take it back to the vendor and ask for either a full refund, or a full replacement system - under warranty.


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#5
December 20, 2020 at 13:34:50
Well the first thing I see is the splash screen with the options to go into boot menu, BIOS and q flash
I know the keyboard isn't the problem because only when I press the delete key it gets stuck, otherwise it will start windows, also when I tried updating BIOS it should have opened after the restart at the end of the installation, than it gets stuck on splash screen again without me doing anything, just by the simple command of "open BIOS after restart"

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#6
December 20, 2020 at 13:35:05
Well, it is home built

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#7
December 20, 2020 at 19:47:38
Do you have GPU card or using the on-board GPU
Did you install windows with secure boot? Bios mode UEFI

If applicable, take out the GPU card and use the on-board GPU. Does windows boot?
If installed with secure boot enabled: In Windows open Settings > update & security > recovery > advanced startup > restart now. After restart choose "Troubleshoot" > "advanced options" > "UEFI settings"
Should be able to alter settings


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#8
December 20, 2020 at 22:37:35
I am using a gpu card that is failing which might be the cause, I wasn't sure if the gpu card was causing a problem with the board or it was the other way

When I open UEFI setting the computer restarts and than gets stuck on splash screen again


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