Computer stalls out and beeps

Dell / Latitude d620...
March 6, 2010 at 11:16:31
Specs: Windows XP
My computer stalls out when I am surfing online. Sometimes it will just stall out. Other times it makes a clicking noise like a key is stuck and constantly repeating. Then it will just start a long constant beeeeeeeeeppppppp and be unrecoverable. I have tried using firefox rather than internet explorer, and that works better, but doesn't solve the issue. Dell thought it was hardware so they replaced my keyboard/mouse-lappad. I have tried webroot and malwarebytes to clean up any viruses. Dell's replacements didn't work. Now they want to replace my motherboard. It is under warrantee, so thats fine by me, but I'm still not sure it will solve the issue. I also replaced the Alps drivers for the mouse just in case that was a problem. I have tried restoring XP to an earlier date and no luck. Any advice?

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March 6, 2010 at 11:48:47
Your cpu may be overheating. When you experience problems, as soon as you can after that, go into the bios Setup and find the current cpu temperature reading and tell us what that is.
For laptops, the most common reasons for the cpu getting too hot are:
- you're obstructing the openings in the case that are for the intake and output of air from the case
- there's too much accumulated mung - dust, lint, etc. - inside the computer case air passages; that's often worst near the fan.
- if the laptop has been used a lot, the fan inside the case is failing or has failed.

Service manual:

A common thing that can happen with ram, even ram that worked fine previously, is the ram has, or has developed, a poor connection in it's slot(s).
This usually happens a long time after the ram was installed, but it can happen with new ram, or after moving the computer case from one place to another, and I've had even new modules that needed to have their contacts cleaned.

See response 2 in this - try cleaning the contacts on the ram modules, and making sure the modules are properly seated:

For a laptop, or netbook, you must remove both its main battery and AC adapter before you do that.

For a brand name computer, see the Owner's or User's manual if you need to - how to remove or replace the ram is usually in that - it may already be in your installed programs. If you can't get into Windows, it may be on a disk that came with the computer, or you can go online and look at it or download it - it's in the downloads for your specific model.

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March 6, 2010 at 12:11:51
I had fan issues, but Dell replaced that for me and now it is very cool... very, very cool. 39-50C on average.

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