Computer shuts down while gaming

June 20, 2012 at 12:14:54
Specs: Windows Vista, Intel Core 2 Duo CPU T6500 2.10 GHz
Since like 3 months, my laptop shuts down while gaming.
I have this laptop for like 3 years now, but it only does it last 3 months.
Before that I was able to play Call of Duty Modern Warfare 2 etc.
Now it crashes at almost every game.

Iam still able to play Age of Empires 1, or things like Pokerstars or flash games.
It's not any dust in inside the laptop, because I've cleaned it myself and some company did it for me.

They also cleaned the laptop from virusses, so that couldn't be it aswell.
I guess it's no overheat problem, I got OCCT and temperatures are fine.
Didn't check while gaming, because I don't get the chance. It almost shuts down immediately after I launch the game.

I hope anyone here can help me, because I've done alot of searching already, but all other people just had dust in their laptop. No solution found so far.


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#1
June 20, 2012 at 13:02:18
If you had a serious virus infection, I'd recommend restoring it to factory default. The people who fixed it for you may have "winged" it. If you post the laptop's make and model, we can reply with the exact instructions to do it. Be aware that it will erase everything on the computer and you'll have to reinstall your games.

--
Andrew Leonard
BL Technical Services
IT Support Maryland


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#2
June 20, 2012 at 15:06:18
May not be time to try a reload just yet.

I might suggest you look at dump logs or event logs to start.

At this point it could still be almost any part or cause. It can be power or heat or OS or application or even some java or other update.

Hang up and live.


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#3
June 21, 2012 at 08:01:18
Mmm ok, yes I got Windows Vista at the moment, I already thougt of factory settings, and put windows 7 on it instead. :)

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Related Solutions

#4
June 23, 2012 at 06:12:51
I found the error but it just says this:
"the previous shutdown of the system at 06:50 pm at 21-06-2012 happend unexpected."

It doesn't say why or how.
(Found this in Event Viewer)


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#5
June 23, 2012 at 11:19:13
See if a dump log was created.

Suspect it to be some hardware issue at this point. I

Hang up and live.


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#6
June 25, 2012 at 10:20:47
Bluescreenview will help you identify which drivers are involved:

http://www.nirsoft.net/utils/blue_s...

--
Andrew Leonard
BL Technical Services
IT Support Maryland


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