Computer randomly shuts off

April 17, 2017 at 13:19:00
Specs: windows 10, intel core I5-6600K/G.Skill NT Series 8GB (1 x 8GB) DDR4-2400 Memory
My computer randomly shuts off for no apparent reason, but my monitor stays on. Some times I can turn it back on immediately, some times it takes a while. all my fans run normally and I my computer dose not feel hot to the touch. I think its my psu, but im not entirely sure

https://pcpartpicker.com/list/26wXFd


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#1
April 17, 2017 at 14:16:42
You need to monitor the CPU temp, not go by touch.

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#2
April 17, 2017 at 17:27:54

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#3
April 17, 2017 at 17:42:08
HWInfo32 will give the temperatures:
https://www.hwinfo.com/download.php

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
April 17, 2017 at 20:45:47
Thank you, My core "Core#1-3 Distance to TjMAX" is above 75 c, at 77 78 and 80, I but my "core0-3" are all 39 or 40 c Is this normal?

https://drive.google.com/file/d/0B6...


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#5
April 17, 2017 at 21:08:47
core#1-3 distance to tjmax is above 75 c degrees
http://bit.ly/2ptmcXZ
core#1-3 distance to tj max is above 75 c degrees
http://bit.ly/2ptexJk

http://www.overclock.net/t/1294551/...

message edited by Johnw


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#6
April 18, 2017 at 17:02:19
Core 39-40C is a little warm if at idle but not bad if under use. Let the monitor run while using the system and see what the max temp reaches. That will be the key if it is the temps.

You have to be a little bit crazy to keep you from going insane.


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#7
April 21, 2017 at 22:07:56
ok so my temps are around 40 degrees under load(aka CSGO) and it shuts off, I am going to run a paperclip test as soon as my fan pin adapter arrives

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#8
April 22, 2017 at 12:01:10
sorry, i have been bit ambiguous, when i say my computer randomly shuts off, it dose not go through the shut down sequence, but rather i get a black screen and my fans stop running

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#9
April 22, 2017 at 21:07:01
Post your voltages showing in HWMonitor or in BIOS for 12V, 5V, & 3.3V, these values must be within +/- 5% of their nominal values or the power supply is probably bad.

You have to be a little bit crazy to keep you from going insane.


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#10
April 23, 2017 at 18:20:10
3.3V is 3.285
12V is 12.168
5V is 5.04

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#11
April 23, 2017 at 18:23:58
https://drive.google.com/open?id=0B...
here are screen shots for all of my HW monitor data

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#12
April 23, 2017 at 18:25:27
please note, this is not under load, aka i just opened it up. But my computer has crashed on the sign in screen, where I log into my computer

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#13
April 23, 2017 at 18:43:14
Try this.

How to use a Lazesoft Windows Recovery CD or USB device to fix the boot problems if your Windows operating system does not start correctly.
"It is very common for PC users to be faced with a Windows crash. When this happens, the dreaded 'Blue Screen of Death' pops up, or your PC has a black screen and can not boot or start up"

Lazesoft Recovery Suite Home Edition
http://www.softpedia.com/get/System...
http://www.lazesoft.com/lazesoft-re...
Screenshot ( SS )
http://i.imgur.com/c9viJO4.gif
http://fs5.directupload.net/images/...
Lazesoft Recovery Suite Home Edition video tutorial
https://vimeo.com/106789683
Tutorials
http://www.lazesoft.com/guide.html
How to Boot a Computer from a Lazesoft Recovery USB Device
http://www.lazesoft.com/create-a-bo...
How to Burn a Lazesoft Recovery CD
http://www.lazesoft.com/burn-a-boot...


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#14
April 23, 2017 at 21:08:06
Not temps and volts look good. No clear indicator there towards anything hardware specifically but cannot rule out everything yet. Try #13 and report results.

You have to be a little bit crazy to keep you from going insane.


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#15
April 23, 2017 at 21:42:51
what is #13?

message edited by marmarmarh


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#16
April 23, 2017 at 22:04:28
Lazesoft Windows recovery
it says i need to run from the recovery disk "please use <Burn CD/USB> function to build a boot-able disk then boot your target computer from it to to run this function" I ran burn cd/usb disk, but can't seem to boot that up from my flash drive

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#17
April 23, 2017 at 22:08:15
Sounds like you haven't read the tutorials, you have to go into the bios & change the boot order.

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