Solved Computer randomly freezes and/or turns off

January 17, 2017 at 14:03:27
Specs: Windows 10 64x, AMD A10 5800k/ g.skill ripjaw ddr3 8 gb
I built a pc a little while back with some brand new parts from my work. But they are some older parts. I have a carbide spec 01 case, with a Biostar Hi-Fi A85W mother board, an AMD A10 5800K, a 430w corsair power supply, 1 8gb stick of g.skill ripjaw ddr3 ram, a gtx msi gaming x 760, and 2, 1 terabyte hardrives. It has windows 10 64 bit. It runs really nicely in games and ect. But like 30 mins into a game. It will just randomly freeze or shut down. And i have no idea why. I have 1 intake fan in the front and one exhaust fan in the back with the stock AMD cooler. So I don't know if it's just over heating or what ever but I really need some help

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#1
January 17, 2017 at 14:23:04
✔ Best Answer
Could well be overheating. Download and install HWMonitor/CPUID from the link below. You can monitor the voltages and temperatures in real time wile gaming.

The stock cooler isn't up to the task when gaming with an A10. They supplied the same cooler for that entire series.

http://www.cpuid.com/softwares/hwmo...

The second link below is for a Cooler Master EVO 212. Pretty good cooler.

https://www.newegg.com/Product/Prod...

If your idle temps are over 40c you need to remove your cooler and re-apply paste correctly.

While the case is open, blow out everything with a compressor or canned air. Do the PSU from both ends. DO NOT use a vacuum cleaner.

One other possibility is your 430W PSU may not be enough wattage. HWMonitor can help you there too. Your 12V, 5V, 3.3V should never fluctuate more than +- 5% of the stated voltage.

message edited by OtheHill


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#2
January 17, 2017 at 14:31:12
That is completely what i was thinking. the temps are under 40c. i have already cleaned it out, so i'm going to have to get the new cooler when i can. Thank you for the help and i will follow up with the progress when i get the new cooler

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#3
January 17, 2017 at 14:44:54
Try HWmonitor FIRST. Start up the monitor and then play. The temps can display in the tray by the clock. Also check the BIOS settings for alarm and shut down temps. I think the A10 will shut down at 70c at any rate. You should verify you are actually overheating first.

ALSO verify that cooler will not interfere with you GPUs. The Cooler Master site has some info and you can also take a measurement inside the case. The case manufacturer may have a maximum length dimension listed for that case.


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#4
January 17, 2017 at 14:48:44
Okay. I already did the monitor but it still crashed. I'll check the bios. And then I'lll look into the cooler first before I get it

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#5
January 17, 2017 at 14:49:43
So, what temperature did the CPU hit?

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#6
January 17, 2017 at 15:26:34
Around 70. So you were definitely right about the cooler

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