Computer keeps restarting after installing two extra RAM

August 10, 2016 at 05:11:10
Specs: Windows 10
Hello all,

This is my first post here. I hope some of you can help me out with my issue.

I recently purchased X2 8GB Kingston hyperx Fury DDR4 2666 RAM. My computer currently has X2 8GB RAM that are of the same type. I want to add the extra two RAM sticks so that the total memory is 32GB. However, when I insert the two extra ram modules and start up my computer, all it does is restarts and shuts down on a continuos loop with nothing showing on the Monitor.

I have tested all four memory slots with a single 8GB RAM and each slot works fine and the computer boots normally.

My PC currently contains the following hardware:

Gigabyte Z170XP-SLI ATX motherboard
X2 8GB Kingston Fury DDR4 2666 RAM
X2 Gigabyte GTX 1070 G1 Gaming GPU's
i5 6600K 3.5GHz CPU
700W Power Supply
Windows 10

Thanks for reading
Any help will be greatly appreciated!

See More: Computer keeps restarting after installing two extra RAM

Report •

August 10, 2016 at 06:12:58
"Windows 10"
If it is 32-bit, that may have something to do with your problem.

"* Due to a Windows 32-bit operating system limitation, when more than 4 GB of physical memory is installed, the actual memory size displayed will be less than the size of the physical memory installed"

Maybe you have to change something in the bios.

message edited by Johnw

Report •

August 10, 2016 at 06:48:12
Another possible, flip out the Lithium battery in the motherboard for a few minutes & then refit.

Then re seat the memory.


Report •

August 10, 2016 at 21:00:05
Check the support page for that motherboard and see if a bios update addresses any ram issues.

Report •

Related Solutions

August 10, 2016 at 21:35:11
Boot into BIOS and select XMP profile for the memory. This will operate the memory at optimal settings.
It is possible that the memory voltage needs to be raised slightly to support 32GB RAM but the XMP profile just might do this for you. If not, it is worth a try, just keep the jump fairly small.
You did not mention if you are running your i5-6600K at an overclock setting. Please note that when running more than a mild overclock there is less chance of getting a stable overclock with that much RAM installed. In this case a slight bump up in the chipset and possibly ring voltage may be needed but I do not know your CPU/Chipset well to pinpoint the exact issue and resolution so more research may be needed or you may need to back off on the OC.

You have to be a little bit crazy to keep you from going insane.

Report •

August 11, 2016 at 02:10:39
Are sure the new RAM is fully compatible with the system?

Even at this stage, perhaps let run a scan (it's safe and free) and advise?

I have found their reports invaluable in every situation I have let their scan run.

Report •

August 11, 2016 at 07:24:28
Incidentally - run the crucial scan with only the original RAM installed...

Report •

August 11, 2016 at 22:04:50
Note also that even though you planned to purchase the same memory as last time, you may have purchased a slightly different version. It is as important to match (or at least to consider) the latency and other specific numbers listed on the memory specs and the often overlooked voltage specs as these are often different. A different batch of memory modules that makes up the memory sticks can be different enough that they make a run of sticks with higher latencies and even possibly higher recommended voltages because those memory modules become unstable sooner and by raising the settings they regain their stability but lose performance slightly (depending on how much). If your 'new' sticks are trying to run at the settings of your old sticks it can fail to boot. Many memory companies sell off their 'off quality' modules by making a cheaper line of memory sticks that will not go into performance systems or fully loaded systems.

You have to be a little bit crazy to keep you from going insane.

Report •

Ask Question