Computer hang because ATI Radeon9250

Ati Radeon 9250 video card
February 15, 2010 at 00:13:07
Specs: Windows XP
Hi.. I having a problem after i plug in my new graphic card Radeon 9250..

My computer sometime will hang out without any respone ( keyboard, mouse no respone) even crtl+alt+delete also no use...


This phenomena occur oftenly when i playing warcraft (dota) or an online game in full screen..

I have tried to install the latest DirectX and lastest driver but seem nothing changes...

Anyone have any idea to solve this? I run dxdiag test and below are the info i get:

------------------
System Information
------------------
Time of this report: 2/15/2010, 15:48:24
Machine name: CHAN-95061A5A28
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.091208-2036)
Language: English (Regional Setting: English)
System Manufacturer: SiS
System Model: Columbia
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 1.60GHz
Memory: 512MB RAM
Page File: 299MB used, 1182MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: The file sis7012.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: RADEON 9250
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter AGP (0x5960)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_5960&SUBSYS_40541458&REV_01
Display Memory: 128.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Philips 107E (107E2)
Monitor Max Res: 1280,1024
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6546 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 5/4/2005 10:28:54, 226816 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 5/4/2005 10:28:34, 1133056 bytes
Device Identifier: {D7B71EE2-1A20-11CF-7A6E-5E60A0C2CB35}
Vendor ID: 0x1002
Device ID: 0x5960
SubSys ID: 0x40541458
Revision ID: 0x0001
Revision ID: 0x0001
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBLineReplicate
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: SiS 7012 Wave
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1039&DEV_7012&SUBSYS_A0011458&REV_A0
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: sis7012.sys
Driver Version: 5.10.0000.6010 (English)
Driver Attributes: Beta Retail
WHQL Logo'd: No
Date and Size: 7/30/2001 15:55:34, 60928 bytes
Other Files:
Driver Provider: Silicon Integrated Systems Corp.(1.01.08)
HW Accel Level: Full
Cap Flags: 0xB5B
Min/Max Sample Rate: 48000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: SiS 7012 Wave
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: sis7012.sys
Driver Version: 5.10.0000.6010 (English)
Driver Attributes: Beta Retail
Date and Size: 7/30/2001 15:55:34, 60928 bytes
Cap Flags: 0x41
Format Flags: 0xCC0

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
MPU-401, Hardware (Kernel Mode), Input, No DLS, External
MPU-401, Hardware (Kernel Mode), Output, No DLS, External
SiS 7012 Wave, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
MPU-401 [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
MPU-401 [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1039, 0x7001
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/14/2008 02:45:37, 59520 bytes
| Driver: usbd.sys, 8/4/2004 20:00:00, 4736 bytes
|
+-+ USB Human Interface Device
| | Vendor/Product ID: 0x093A, 0x2510
| | Location: USB OPTICAL MOUSE
| | Matching Device ID: usb\class_03&subclass_01
| | Service: HidUsb
| | Driver: hidusb.sys, 4/14/2008 02:45:27, 10368 bytes
| | Driver: hidclass.sys, 4/14/2008 02:45:26, 36864 bytes
| | Driver: hidparse.sys, 4/14/2008 02:45:22, 24960 bytes
| | Driver: hid.dll, 4/14/2008 08:11:54, 20992 bytes
| |
| +-+ HID-compliant mouse
| | | Vendor/Product ID: 0x093A, 0x2510
| | | Matching Device ID: hid_device_system_mouse
| | | Service: mouhid
| | | Driver: mouclass.sys, 4/14/2008 02:39:47, 23040 bytes
| | | Driver: mouhid.sys, 8/4/2004 20:00:00, 12160 bytes

----------------
Gameport Devices
----------------
+ SIS PCI to ISA bridge
| Location: PCI bus 0, device 2, function 0
| Matching Device ID: pci\ven_1039&dev_0008
| Service: isapnp
| Driver: isapnp.sys, 4/14/2008 02:36:41, 37248 bytes
|
+-+ Standard Game Port
| | Matching Device ID: *pnpb02f
| | Service: gameenum
| | Driver: gameenum.sys, 4/14/2008 02:45:29, 10624 bytes

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 4/14/2008 03:18:00, 52480 bytes
| Driver: kbdclass.sys, 4/14/2008 02:39:47, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 4/14/2008 08:13:20, 40840 bytes
| Driver: kbdclass.sys, 4/14/2008 02:39:47, 24576 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 4/14/2008 08:13:20, 40840 bytes
| Driver: mouclass.sys, 4/14/2008 02:39:47, 23040 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 Serial Service Provider: COM2
DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 19.8 GB
Total Space: 30.7 GB
File System: NTFS
Model: WDC WD1600AAJB-00WRA0

Drive: D:
Free Space: 5.7 GB
Total Space: 30.7 GB
File System: NTFS
Model: WDC WD1600AAJB-00WRA0

Drive: E:
Free Space: 44.6 GB
Total Space: 91.2 GB
File System: NTFS
Model: WDC WD1600AAJB-00WRA0

Drive: F:
Model: TSSTcorp CDW/DVD SH-M522C
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/14/2008 02:40:46, 62976 bytes


See More: Computer hang because ATI Radeon9250

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#1
February 15, 2010 at 02:25:57
please do not double post

Davidw


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#2
February 15, 2010 at 04:13:20
Is this an upgrade from an older graphics card?
If so, what was the previous graphics card?
Did you reinstall OS when changing graphics cards?

Follow these steps:
Please uninstall graphics driver from Device manager.
Run driver sweeper after restart.
Restart again, and download latest drivers from ati.com and reinstall them

C2D E7200 @ 3.6GHz
XFX 780i SLI
4GB VData @ 810Mhz
BFG GTX285 OC 1GB w/Palit 9800GT OC 1Gb for Physx
Corsair TX850 PSU


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#3
February 15, 2010 at 06:47:10
It appears you have an AGP slot so why would you buy a 6 yr old card that only supports DX8? It may be a slight step up from the onboard graphics but it is not a good gaming card. Hopefully you only paid $5-10 for it?

Make sure to disable the onboard video in the BIOS. Set the shared RAM setting to none & change the initial display to AGP. Also go to Device Manager & disable the onboard. Then uninstall the SiS video drivers.

Then install the following video drivers:

http://support.amd.com/us/gpudownlo...

Notice that these drivers are for Nov 2006. Those are the last available for your outdated card.


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Related Solutions

#4
February 15, 2010 at 09:11:21
Please DO NOT supply extensive info like that unless we ask for it ! Most of that is useless info regarding your problem !
.....

"This phenomena occur oftenly when i playing warcraft (dota) or an online game in full screen.."

If the 9250 card works fine when the computer has had a chance to cool to room temp and you boot it, and works fine for a while after that .........

Your cpu may be overheating.....

Check your cpu heat sink and fan to see whether they need cleaning, etc.
See Response 1 for the details:
http://www.computing.net/answers/ha...
.......

Your power supply may not have enough capacity........

The Radeon 9250 chipset requires that your system has a ......

"Minimum of a 250 Watt power supply.(Minimum recommended power supply with +12 Volt current rating of 18 Amps.)"

Some power supplies have two or more +12v ratings - in that case, add those ratings to determine the total +12v current capacity.

Open up the computer case by removing the left side panel as seen when you're looking at the front of the case.
Find the label on the power supply - what is it's max total wattage (output) capacity rating ?

When you're a gamer.......
In most if not all cases, the max capacity rating of the PS is an intermittant rating. It's recommended that you do not load your PS to any more that 80% of that rating if you are going to be using something that puts a constant load on it, such as playing a recent game for hours on end. In that case, you multiply the min capacity stated for the system with the particular video chipset on the card by 1.25 to find the min. capacity of the PS you should get.

In this case that's a minimum 312.5 watts.

If you need to get a PS with more capacity, you can usually replace it with any decent standard sized standard ATX PS.

Standard (PS/2) power supply size - 86mm high, 150mm wide, 140mm deep, or 3 3/8" h x 5 7/8" w x 5 1/2" d , or very close to that, though the depth can be more or less for some PSs.

Don't buy an el-cheapo PS.
See response 3 in this:
http://www.computing.net/answers/ha...
........

"...why would you buy a 6 yr old card that only supports DX8?"

The card isn't necessarily 6 years old, but that's about when the 9250 chipset was first released.

The Radeon 9250 chipset has built in support for enabling you to use DirectX 8.x software enhanced features, such as in games. It will still work when Direct X 9.x is loaded (XP comes with DirectX 9.x loaded), but it won't be able to enable software enhanced features that only work if the video chipset supports DirectX 9.x or greater.


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#5
February 15, 2010 at 10:35:29
Quote:intel810

"Is this an upgrade from an older graphics card?
If so, what was the previous graphics card?
Did you reinstall OS when changing graphics cards?"

Previously i was using the integrated onboard graphic card SiS650, but this graphic unable to provide a smooth game..

I didn't reinstalling the OS, In fact is this necessary?
As i told, i did uninstall and reinstall latest driver..

Anyhow.. Thanks for your solution^^


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#6
February 15, 2010 at 10:54:02
Quote: jam

"It appears you have an AGP slot so why would you buy a 6 yr old card that only supports DX8? "

Actually the ATI Radeon 9250 is a second hand graphic card that i randomly bought just to enhance my old desktop performance ( the price is RM70 ~equivalent to $20 )

I have done the settings in bios before..
one things very weird is i cant detect my old onboard graphic card "SiS650" in device manager while i'm using the Radeon9250...


thanks for your recommandation..^^


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#7
February 15, 2010 at 11:31:44
Quote: Tubesandwires

"Your cpu may be overheating.....
Your power supply may not have enough capacity........"

Probably my CPU is overheating because my desktop casing nearby power supply there very hot when i touch it..

After i checked my power supply, i found a label with following details:

SWITCHING POWER SUPPLY MODEL : ATX-500W

AC input: Voltage-230V, Current-5A,Frequency-50Hz
DC output Max:
>Orange +3.3V,24A
>Red +5V, 30A
>Yellow +12V , 20A
>White -5V ,0.5A
>Blue -12V, 0.5A
>Purple 5Vsb, 2A
>Grey P/G , OK


However, Thanks.. ^^



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#8
February 15, 2010 at 11:35:50
Your power supply has more (output) capacity than the minimum you need,

However...

"Probably my CPU is overheating because my desktop casing nearby power supply there very hot when i touch it."

Check your PS.
Make sure the actual voltages shown in the bios Setup are within 10%, and make sure the fan(s) in the PS is(are) working.
See response 4 in this:
http://www.computing.net/hardware/w...


"Yellow +12V , 20A"

Is there more than one of those listed ?

Some power supplies have two or more +12v current ratings - in that case, add those ratings to determine the total +12v current capacity.

The reason they specify the minimum current at +12v in this:

"Minimum of a 250 Watt power supply.(Minimum recommended power supply with +12 Volt current rating of 18 Amps.)"

is because the max amount of +12v current for the same PS capacity varies depending on how old the PS is, and whether it's an el-cheapo model or not.

E.g. A decent quality fairly recent 485 watt Enermax PS I have on hand has two +12v ratings, that total 36 amps; +5v 32 amps .
.........

I have used a 250 watt PS with my 9250 card with an older mboard with an older Athlon cpu , and had no problems, but I'm not a gamer.
.....

Go into the bios Setup and make sure the setting Primary Video or Initialize Video First or similar is set to AGP or video in a slot or similar, not PCI or Onboard video or similar.
You'll still have video in Windows XP if that setting is wrong, but Windows won't be able to use the advanced AGP features that are loaded by the specific drivers for the 9250 chipset if that's wrong.

"...one things very weird is i cant detect my old onboard graphic card "SiS650" in device manager while i'm using the Radeon9250..."

In most cases when you install a video card in a AGP or PCI-E X16 slot in the mboard, the onboard video is automatically disabled by the mboard's bios,
and if so, the settings in the bios regarding sharing ram installed in the mboard with the onboard video are ignored by the bios, and the ram installed in the mboard works better, in addition to there being more ram available to the operating system because part of it is no longer shared.

Sharing the ram installed in the mboard with the onboard video greatly reduces it's bandwith - max data transfer rate - it's as little as half of what the ram is rated to be capable of.
When the onboard video has been disabled, the ram is then able to acheive the bandwidth the ram is rated to be capable of. You notice the diffference most when you're using a program that performs better when the ram's bandwidth is better, such as a more sophisticated program, or a game or another program that has fast moving video.

On the other hand, installing a PCI video card often does NOT disable the onboard video, when it's the only video card.



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#9
February 15, 2010 at 18:47:22
Yea.. finally i found the problem...

I open my CPU casing and found that my graphic was plugged improperly which only 3/4 plugged into the AGP slot

I unplug it and replug it again and push it hard so it completely stick into the AGP slot.. Afterwhich... my computer never hang again...

Thanks for all the solution have been provided^^
Feel sorry to "ATI Radeon 9250", you are still reliable..... ^^


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#10
February 15, 2010 at 20:07:15
We're glad to hear it appears you solved your problem, but that's one of the first things you should have checked.

Fasten down the AGP card's metal bracket's top with a screw if it hasn't got one there !
Some AGP slots have a plastic piece on the slot that you can slide to lock down the inner end of the card to the slot with.


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