Computer freezes and crashes in games

January 17, 2015 at 01:41:51
Specs: Windows 7
Alright so I experience a kind of crashing where when my computer runs games after a couple hours(sometimes minutes, it's really totally random) what happens is the entire thing freezes and I'm forced to hard reboot it from the back on the power supply. At first I thought it might be my video card but I've swapped it out and it still crashes, I then thought it might be the ram but after swapping that out it was not that. I did also turn off each of my hard drives at one point (I run a SSD and HDD) to see if there was an issue there and still crashing with each of them disabled. The processor is less than a month old and the GPU is brand new as well but the crashing started before I bought either.

I've been using Core Temp to monitor the processor temperature and it's not going above 60C even when I play high end games so I wouldn't say overheating is a problem, I also used CPUID HWmonitor to check the GPU temperature and it doesn't get very hot either. I took it in to my local computer guy and he told me that the problem is probably that my GPU needs a better power supply but I went to another place to ask to make sure and I was told mine would be good enough. The computer is totally fine when its idle, it has never crashed once after testing things for a couple weeks now. So I'm at a loss, if anyone knows any similar problems that might be helpful to me figuring this out that would be appreciated.

Edit: I should also mention about maybe...40% of the time it does a disk consistency check when it turn it back on after a hard reboot

Parts of importance:

GPU = Radeon R9 290X
Processor = AMD 9590 Eight-Core Processor 4.7ghz
PSU = CX600 Watt Corsair
Ram = 16GB Ripjaws
Mobo = M5 A97 R2.0

(I hope this is posted in the right place :x)

message edited by Nerorex

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January 17, 2015 at 01:52:05
Copy & Paste the dump (.dmp ) file onto your desktop & then upload it using ZippyShare. No account needed. Post the link please.
Instructions on how to use ZippyShare.
Minidump file is located in C:\Windows\Minidump
How to see hidden files in Windows

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January 17, 2015 at 01:58:51
I have no problem finding the .dmp files but I need admin permission to upload them and I am the admin so I'm trying to fix that but it's not really working

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January 17, 2015 at 02:14:05

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Related Solutions

January 17, 2015 at 04:01:06
* Bugcheck Analysis *
* *

Attempt to reset the display driver and recover from timeout failed.
Arg1: fffffa800aa2c010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880053c3bfc, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 000000000000000d, Optional internal context dependent data.

Debugging Details:

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

fffff880`053c3bfc 48ff25cdc75300 jmp qword ptr [nvlddmkm+0x67b3d0 (fffff880`059003d0)]






fffff880`061b9888 fffff880`05d02134 : 00000000`00000116 fffffa80`0aa2c010 fffff880`053c3bfc 00000000`00000000 : nt!KeBugCheckEx
fffff880`061b9890 fffff880`05d01ebb : fffff880`053c3bfc fffffa80`0aa2c010 fffffa80`0bd3fd50 fffffa80`0ac7a010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`061b98d0 fffff880`05da9f13 : fffffa80`0aa2c010 00000000`00000000 fffffa80`0bd3fd50 fffffa80`0ac7a010 : dxgkrnl!TdrIsRecoveryRequired+0x21f
fffff880`061b9900 fffff880`05dd3cf1 : 00000000`ffffffff 00000000`00003aea 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`061b99e0 fffff880`05dd2437 : 00000000`00000102 00000000`00000000 00000000`00003aea 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`061b9a10 fffff880`05da52d2 : ffffffff`ff676980 fffffa80`0ac7a010 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`061b9ab0 fffff880`05dd1ff6 : 00000000`00000000 fffffa80`0bd3fd50 00000000`00000080 fffffa80`0ac7a010 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`061b9bc0 fffff800`0235e73a : 00000000`fffffc32 fffffa80`0ac8ab50 fffffa80`09712450 fffffa80`0ac8ab50 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`061b9c00 fffff800`020b38e6 : fffff800`0223de80 fffffa80`0ac8ab50 fffff800`0224bcc0 fffffa80`0a181b70 : nt!PspSystemThreadStartup+0x5a
fffff880`061b9c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16

STACK_COMMAND: .bugcheck ; kb

fffff880`053c3bfc 48ff25cdc75300 jmp qword ptr [nvlddmkm+0x67b3d0 (fffff880`059003d0)]

SYMBOL_NAME: nvlddmkm+13ebfc


MODULE_NAME: nvlddmkm

IMAGE_NAME: nvlddmkm.sys


FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner

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January 17, 2015 at 04:03:03

Now you go through the google fixes.


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January 17, 2015 at 10:04:45
If the power supply is weak that should be reflected in the live voltage reading in CPUID. 3.3V, 5V & +12V should all stay within +-5% of the stated values. Configure CPUID (HWMonitor) to run in the tray so you can see it live.

You have a good PSU and it should supply more than enough power. That said, it could still be failing. If the PSU fan is gummed up the unit can overheat which definitely affects performance.

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