|actually I took it apart and there was a game stuck in it lol|
(I gave this computer to my brother in law who is really dumb when it comes to technology)
so a gear popped out so that the tray just flops open and so I disabled it in the device manager and told him to buy a new one, (gave him the part number and all that jazz) everything works fine now except the desktop recovery does not work I get an error message and it says to continue running script on this page click yes or no and this does absolutely nothing! I'm lost... I scanned for viruses and removed them my next step is removing spyware with spybot... anything that may be helpful with this?