Computer Crashes (at seemingly random times)

Asus G51jx-a1 notebook
January 14, 2011 at 13:32:23
Specs: Windows 7
My laptop crashes sometimes.I have an Asus G51J laptop. My computer has been doing this since i got it, but it's becoming more frequent.Usually it's at random times, but I can make it do the same crash if i do something that, I assume, is really demanding on the sound card like certain features of Adobe Audition will make it crash.

When it does crash, if there is any sound coming out of the speakers at the time it crashes the speakers plays what sounds like a really short loop of a sound. And the computer also freezes when this happens and i cannot do anything but force a restart by holding the power button.

I don't know enough to tell whether it's a hardware or software problem. Or both.
I haven't done much to try to fix this besides look for sound card driver updates and not find any. I have up to date drivers on video card.

System Specs:
OS: Windows 7 Home (64 bit)
Processor: Intel i7 quad 1.6 GHz.
Ram: 8G
HD: 500G 7000rpm (not sure who the manufacturer is on HD or Ram)

See More: Computer Crashes (at seemingly random times)

Report •

January 14, 2011 at 13:36:20
Sounds like it is over heating. Are there any obstructions in the cooling fan like lint or dirt? Does the fan come on at all?

Report •

January 14, 2011 at 13:59:14
That's definitely possible, however I have noticed the computer usually isn't that hot when it crashes compared to other times like when I play games. When playing games the computer gets really hot, but the fan is on, and it doesn't crash.

When it crashes I am usually just watching videos online (netflix instant or sometimes even youtube.) Or it crashes when i run an HDMI cable from my computer to my TV and watch TV online from there. Having the HDMI cable in seems to increase how often it crashes significantly.

Report •

March 12, 2011 at 20:55:39
It's possible that you have a power supply problem, which is made worse by the HDMI cable that uses the +5 volt supply. A glitch in the +5 volt supply such as a drop to 2.5 volts for a fraction of a second can cause the processor to loose track of what it was doing.

Report •
Related Solutions

Ask Question