computer can't read hard drive

June 29, 2010 at 10:04:10
Specs: Windows 98
My Dad's Gateway computer- windows 98. He says Computer was working fine night before, today turned on and he has a black screen with words that says something like "cannot find or read hard drive" Can this be fixed or information saved? Can the tower be brought to a store and the information retrieved? EVERYTHING from the last 9 years is on there- and no backup has ever beeen done. HELP!!!! Thank you

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#1
June 29, 2010 at 10:30:14
There really is no way of knowing if data can be saved or not unless someone physically looks at the drive. Any replys from here would be pure speculation. It could be something as simple as a loose data cable or something as catastrophic as head failure and the platter being scratched. Taking it to a shop is the only way to tell.

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#2
June 29, 2010 at 10:38:09
It's probably possible to retrieve any non-corrupted data from a bad hard drive--it just depends on how much you're willing to spend. Yeah, a shop can probably tell you what it'd cost.

But first check that the drive's data cable is in good condition and tightly connected on both ends. Check its power connection also. Sometimes the contacts get flared out and don't make a good connection.

Check that the drive is properly identified in cmos/bios setup.

I've never done it but many people swear that putting a drive in the freezer to really cool it off and then connecting it up will give it a little more life--enough to copy necessary stuff to another drive or cd-r.

You're not really green until you're soylent green.


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#3
June 29, 2010 at 10:43:29
Also, post back the exact error message. Maybe it's just a problem with the system files.

You're not really green until you're soylent green.


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#4
June 29, 2010 at 11:50:13
Freezing a drive MAY restore operation for a time. But it should only be considered as a last resort. It is more likely to permanently damage the drive and make recovery much more difficult, if not impossible.

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#5
June 29, 2010 at 13:29:10
sorry, wrong thread....

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