Solved Compaq SR1010z will not start

February 2, 2013 at 18:11:17
Specs: Windows 7
Here is a previous post that I was reading and if this member is still on this site maybe they will get back to me as to what the problem was and how they got the problem fixed. I am having the same issue and have replaced the motherboard without fixing the issue. Please help if you can! Thanks!

Mkemp December 4, 2005 at 19:45:26 Pacific
Specs: Windows XP, Athlon 3200+ / 512 MB
Short Story: Over a week ago, the PC wouldn't do anything; since then, I have replaced the motherboard and power supply and have talked with HP/Compaq chat support three times. It still won't do anything and they want me to take it to CompUSA and pay them $120+parts to diagnose and repair it.
Long Story: At first when I pushed power, it wouldn't do anything. The green light on the power supply was blinking green. I was advised to go through disconnecting various hardware to see what would result in the green light staying on full. Nothing did, so I ordered and installed a new motherboard. Again it wouldn't boot, so I tried unplugging and plugging in the various hardware pieces to see if that would help diagnose the problem. This time, the light on the power supply would stay on full whent the ATX power connector was unplugged from the motherboard. So I want back to support and they recommended replacing the power supply, which I've now done. Now it still won't do anything, and the new power supply doesn't have a light on the back, but I don't think the power supply is the problem. I asked support about the possibility of the power switch (control panel) being the problem and they told me to take into an authorized service place. I replaced the power switch with one from another Compaq we own, and that wasn't the problem. Does anyone have an idea as to what else it could be? I'm now going to out the old power supply in so that I can use the green light on the back to go back through the entire process to see what causes the green light on the power supply to stay on solid.


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✔ Best Answer
February 3, 2013 at 13:21:56
Bestec power supplies are junk. Parts swapping on a 7 year old rig doesn't make much sense.

Can you return the motherboard? If so, I suggest you do that. Bestec power supplies fail frequently.

That power supply is rated at 330W, however, adding the combined wattage of the 3 main rails adds up to 470W. That means they are fudging the available wattage on the individual rails.

I would suspect the power supply myself. That said, I don't know that the computer is worth the cost of a board or PSU.



#1
February 2, 2013 at 20:54:51
Post both the old and new power supply plus any add in graphics card model.

If you want us to look at an old post copy and paste the link (copy the URL from the address box when viewing the thread).


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#2
February 2, 2013 at 23:17:56
Here is the URL for the post I was asking about.
http://www.computing.net/answers/ha...
I have followed the same procedures as stated on this post to try to resolve the no start issue but with no luck. The post explains every thing I have gone through with trouble shooting this issue and was wishing Mkemp had an answer for me. One poster (LePetitChat) in this post said he replaced the power supply and that fixed the no start issue but Mkemp never posted again to say if that is how he fixed the issue.
So I hope you can read over the post and see if you can help me. I hope the URL I posted will work. Thanks so much for the response!

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#3
February 3, 2013 at 08:48:34
I asked you to post some information. Without it I can't help you.

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#4
February 3, 2013 at 11:57:38
OEM Video Card = HP Nvidia GeForce FX5200 128MB AGP Graphic Card Mfr P/N 5187-4907

OEM Power Supply = Bestec ATX-300-12Z BD 300 Watt Power Supply HP P/N 5187-6114
I just replaced the mother board and not the power supply. I also checked the voltage on the power supply and it checked out as to what I found on on line for this unit. With the all connector from the power supply disconnected, the light on the back of the unit is solid but if I connect it to the motherboard the light will start blinking. I have removed all cards and all connection on the motherboard and when I connect the power supply the light on the back of the power supply goes from solid to blinking and the PC will not start. I was going to replace the power supply and/or the processor but did not want to just replace these parts without someone else giving their opinion. When I read the post that I pasted in earlier it described my situation exactly so that is why I am asking the questions here.

I hope this info helps you lead me in the right direction and I really do appreciate for time and effort. Thanks!!!


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#5
February 3, 2013 at 13:21:56
✔ Best Answer
Bestec power supplies are junk. Parts swapping on a 7 year old rig doesn't make much sense.

Can you return the motherboard? If so, I suggest you do that. Bestec power supplies fail frequently.

That power supply is rated at 330W, however, adding the combined wattage of the 3 main rails adds up to 470W. That means they are fudging the available wattage on the individual rails.

I would suspect the power supply myself. That said, I don't know that the computer is worth the cost of a board or PSU.


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#6
February 19, 2013 at 17:48:29
OtheHill, you were correct about the bad power supply. I checked it out and with my meter it checked OK but after replacing both the motherboard and the processor it still would not work. I had my nephew check the power supply for me it he found it to be bad. He had one for me to replace it with and within an hour the PC was up and running. I have $93.00 in the repair and that is not too bad for a backup PC.

So, I want to thank all who responded to my post for your kind help.


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#7
February 20, 2013 at 07:04:37
Glad you got it fixed. Thanks for letting us know.

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