Compaq MV540 CRT Monitor screen Distorted

Ibm Ibm nvidia vanta graphic adaptor wit...
January 30, 2010 at 20:00:19
Specs: windows 2000
I have a old Compaq that I inherited, It had windows ME on it and I updated it to 2000. When I try to look at pictures or open web browsers everything is fuzzy distorted and such, I went into device manager to try to do an update which I figured it needed. BUt nothing happened. It has a red exclaimation mark on it.. HELP me I wanted to set this computer up for my son, for his bday...

See More: Compaq MV540 CRT Monitor screen Distorted

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January 30, 2010 at 20:06:54
Post the model of the Compaq computer.

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January 30, 2010 at 20:12:00
Compaq Presario 5000

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January 30, 2010 at 20:13:21
oh not sure if this would be it but the original monitor says mv540

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January 30, 2010 at 20:15:29
Ok and it is not a red ! but a Yellow one and the Device Status says : This Device cannot find enough free resources that it can use. {code 12}
If You want to use this device, you will need to disable one of the other devices on this system.

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January 30, 2010 at 20:39:09
Your Compaq monitor is apparently a CRT (tube) monitor. Usually CRT monitors have no adjustment for focus, to make the display clearer, but you could try pressing the OSD or similar button on the front of it to see if you can set that ( or adjust manual controls on the front of it) . If that doesn't help, there is probably no setting in Windows, at least not for your video adapter, that would have an effect on focus - fixing fuzziness.
There are also adjustments for setting the shape, position, and size of the image on the monitor.

Distortion of the image is another matter. That could be the monitor is defective, or improper settings in Windows.
RIGHT click on a blank area of the main Desktop, select Properties - Settings.
It says xxxx Monitor on xxxx (display adapter) - what does it say?

On that page bottom right - click on the Advanced button - Monitor - what Hz is it set to?

If you have another monitor, try plugging that into the computer video port, only when the computer is not running, and trying that. Tell us the result.

If that reveals the Compaq monitor is defective, use or get another one. Used CRTs are plentiful and cheap.

Which device has the error? The Display adapter, or what?

Start - Run - type: msinfo32 , press Enter

On the left, select Components - Problem Devices
Anything there?

"Product: Ibm Ibm nvidia vanta graphic adaptor with 16mb video memory mfr p/n 25p4058"

If that's your display adapter the monitor is plugged into, I don't think it's got enough memory on it to meet the minimum requirements of 2000, which is 32mb as I recall - if it's card in a slot, you should get a better one.
If it's onboard video, go onto the bios Setup and see if you can allocate more ram to it.

If it's a card in a slot, try
- unplug the case or otherwise switch off the AC power to the case
- power off the monitor, unplug it from the video card.
- remove the left side panel of the computer, as seen from the case front, if it's a tower computer
- remove the screw holding down the video card, remove the video card, wipe off it's contacts with at least a tissue or coth, or better still, without getting liquid on anything else, wipe it with with a few drops of dish detergent dissolved in water on a cloth, wipe it dry
- install the video card, secure it with it's screw - make sure it's all the way down in it's slot.
- plug the monitor into the video card when the power on the monitor is off
- restore AC power
- try the computer

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January 30, 2010 at 20:49:36
Ok I did that and to let you know even when it had ME in it it had the same issue. Ok these are the problem devices.
NVidia Vanta - error code 12
PCI device- Error code 28
standard 101/102key error 24
Multimedia Audio Controller error 28

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January 30, 2010 at 21:15:35
i will look into some of them things but the ICONS on the desktop are perfectly the way they are suppose to look, But when I open a picture it is all messed up blured distorted and such. and if I open my web browser, the images on it are also the same.
now I but on a background and its kinda more like pixelated.

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January 30, 2010 at 23:04:13
According to previusly looked up info I have on my computer, your Presario 5000 probably has this mboard:

Mobo: CUW-AM Rev 2.02 (or another Rev - 1.x, 2.x, 3.x) with integrated audio and video. Chipset is Intel 810 and Socket is 370.

It was used in both Compaq and HP models.

HP Pavilion PCs - Motherboard Specifications, CUW-AM (Tortuga)

If that isn't your mboard, find the Compaq stuck on part number label on the mboard - the one for the mboard itself usually has a bar code - it may be on the mboard surface, or on the printer port. xxxxxx-xxx.

"The NVIDIA Vanta? is a low-cost, 128-bit TwiN Texel, highly integrated 3D graphics processor, designed specifically for value-conscious users. Leveraging the NVIDIA TNT architecture, NVIDIA Vanta delivers breakthrough 3D and industry-leading 2D graphics performance, making it ideal for today's basic desktop PC. The NVIDIA Vanta comes in 4-16MB configurations. "

The display adapter chip/chipset on the card in a slot.
The onboard video is probably 810 Intel.


If I have the mboard right, you have onboard video and audio, and you have only PCI slots.

DO NOT install any card except a PCI video card in the PCI slot closest to the center of the mboard - that slot is forced to use the same IRQ as the onboard video, or the dedicated video slot, and that often causes conflict problems when it isn't a video card.

""NVidia Vanta - error code 12"

This device cannot find any free <type> resources to use.

Some older video card chipsets CANNOT co-exist with the onboard video on the mboard, unless the onboard video can be disabled by moving a jumper on the mboard - your mboard probably does not have that - see the manual I pointed to.
In that case, the onboard video is NOT disabled when you install the incompatible video card, both video adapters attempt to use the same resources, and weird video symptoms are the result.
If that's the case, if you remove the card, the onboard video will be fine, if there's nothing wrong with it.
AND - if you install the video card on a mboard with no onboard video, or one you can move a jumper on to disable onboard video (I've only seen that on a few very old early Pentium mboards, and older), it will probably work fine.

I had have ATI Xpert 98 PCI card that did that on a mboard with onboard video!

"PCI device- Error code 28"

The drivers for this device are not installed (Code 28).

Find that device in Device Manager - Properties - Details
Quote the Device Instance ID string

That may be for a card in a mboard slot, or something built into the mboard.

Is there a network adapter card in a slot? If so, that's probably that. Remove the card and try to find it's make and model.
(if not it might also be for onboard Crystal audio)

standard 101/102key error 24"

If this device is a legacy (root detected) device (it is) , the following text will be displayed:
This device is either not present, not working properly, or does not have all the drivers installed."

With the computer off, try making sure it's plugged in all the way. If it's a USB device, try plugging it into a built in USB port on the back of the computer, not a port on the front of the case, or not a port in a multiple port hub that plugs into a built in port.

Boot the computer and look at Problem Devices again.
If it's still in the list, try a different keyboard. It probably has damaged wires inside it's cable if it's corded, or another problem .

Multimedia Audio Controller error 28"

The drivers for this device are not installed (Code 28).

That's probably the built in audio chip/chipset.
See the manuals above for which one it has.
You'll need 2000 "drivers" for it.

Manual - AC97 sound, optional Crystal PCI sound.

If it has the optional Crystal PCI sound, there is an obvious chip probably at least 1" square on the mboard with the Crystal brand on it, probably near the sound ports. If it has that, tell me the numbers/letters on it.

If it doesn't have that, the AC97 sound chip might be Intel made?? It would be small and in that area too?


Did you install the drivers for the mboard yet?

Whenever you load Windows from a regular Windows CD (or DVD) from scratch, after Setup is finished you must load the drivers for the mboard, particularly the main chipset drivers, in order for Windows to have the proper drivers for and information about your mboard hardware, including it's AGP or PCI-E, ACPI, USB 2.0 if it has it, and hard drive controller support. If you have a generic system and have the CD that came with the mboard, all the necessary drivers are on it. If you load drivers from the web, brand name system builders and mboard makers often DO NOT have the main chipset drivers listed in the downloads for your model - in that case you must go to the maker of the main chipset's web site, get the drivers, and load them.

The 810 main chipset drivers are built into 2000.

You NEED to install:

IntelĀ® Application Accelerator

This is simliar to the IDE drivers for other non-Intel chipsets. Your hard and optical drives will run as fast as they can when you install this. Without it they are noticably slower.

It installs an entry in Programs - Intel Application Accelerator.
You find the info about how fast the drives are running there, rather than in Device Manager.

If you use the onboard video, you need these drivers:

Intel(R) 815 and 810 chipset family graphics driver (exe)
Ver:6.7 Date:8/23/2002 Size:4398 (KB)

A icon that looks like a multicolor display on a monitor will appear in your taskbar, and when you RIGHT click on a blank area on the main desktop, you will be able to select additional resolutions and color modes, other than the ones you see when you click on Properties - (Display Properties) - Settings.

They are much better than the original 810 chipset onboard video drivers.

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January 31, 2010 at 04:16:32
There are over 300 products with the partial name of Presario 5000. You need to get more specific. Click on the link below and read how to identify your exact model. Then you can look for the correct graphic drivers and download them. I would suggest that you download and install all the drivers listed for that model and version of Windows.

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January 31, 2010 at 09:40:11
"There are over 300 products with the partial name of Presario 5000"

I got that or similar when I searched on the HP site using Presario 5000 too.

I looked at info I saved for the Presario 5000 series, that used to be on the Compaq ftp site.

5010, 5015ed, 5020, 5023, 5030, 5034es, 5035, 5037
I tried those - they all work - some have multiple specific model codes.
system board plus cpu - 320756-001
(Compaq part number)
"spare part 320756-001
assembly 320460-101"
"...list of HP Products that Part Number 320756-001is used in.":

5010, 5020, 5030, 5050, 5055es, 5070, 5075
system board plus cpu - 320725-001
No picture HP site
"Where Used Information for this Part Number is not available at present."

system board 108846-001 - 5070
SiS main chipset
"...the list of HP Products that Part Number 108846-001is used in.":

System board without AMD cpu 386021-001 5060 (EMEA only)
No picture HP site
Also used in Presario 5100 CTO series


Asus CUW-AM was also used in these.
Compaq name Tortuga

3 PCI, Intel 810 chipset
CUW-AM obvious on board

See above.
Scroll down to Presario 50xx

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