Solved Compaq laptop USB Port not working

Emachines T5234 desktop
January 22, 2013 at 13:54:11
Specs: Windows XP Home , 512
Good day,

I have a slight problem with a laptop that am working on. It is a Compaq Presario V2000. As of late the USB port on the left next to the lan and modem connections has stopped working. Whenever I push my flash-drive into it, the computer just freezes til I take it out. When I place other USB connections devices in it the computer doesn't freezes but just doesn't see them. I have done malware, antivirus and spyware scans. What do you think can be causing this or any thoughts on how I can resolve this. Thanks very much.

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January 22, 2013 at 15:49:58
Does that same flash drive work in the other USB ports or in another computer?

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January 22, 2013 at 17:10:26
yes it does

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January 22, 2013 at 18:10:13
✔ Best Answer
In that case it sounds like that port has shorted out somehow.

I could be wrong but that doesn't sound like a software issue. You could try removing all USB controllers in Device manager and rebooting. Windows should find the hardware and re-install it.

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