clkdvr.sys Crash but clkdvr.sys not present

January 9, 2010 at 09:14:49
Specs: XP
I have had a couple of system crashes out of the blue over the past few days. It's not even the Blue Screen of Death, just a blank screen, followed after a few seconds by the BIOS booting up from scratch. The crashes happened under fairly low-load conditions without having many heavy apps open or anything otherwise exceptional happening with the system.

The system is XP SP3 on an HP Pavilion, Intel Pentium 4, 3.2 GHz, 2GB RAM.

After the reboot the MS diagnostics conclude "clkdvr.sys has stopped working properly" as a reason for the problem.

I have searched the entire system and failed to find an instance of clkdvr.sys anywhere (YES, I did of course include system files and hidden files in the search).

Also I cannot see "clkdvr" or anything remotely similar among the running processes in Task Manager.
I do have MSN Messenger installed but I don't use it a lot, it is not started on boot and it was not running when the crashes happened.

The resident Avira antivirus (free version) and Webroot Spy Sweeper did not detect anything suspicious in connection with the crashes, before or after.

Does this ring a bell with anyone ? Any suggestions on further troubleshooting steps?

See More: clkdvr.sys Crash but clkdvr.sys not present

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January 9, 2010 at 10:00:56

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January 10, 2010 at 05:37:32
Hello again Othehill, and thanks for the help in the other thread.

If I understand you correctly the recommendation is to get hold of the file clkdvr.sys and INSTALL it according to the instructions on that page, even though the description of the problem it solves is very different from mine.

A bit of quick googling didn't turn up anywhere I can download it, but I'll keep trying.

What is a little confusing is that I find some recommendations on the net to UNINSTALL this file to solve the problems, something I cannot do obviously, as I haven't got it on my system in the first place.

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January 10, 2010 at 07:42:01
Running scannow SCF may fix things.

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January 10, 2010 at 12:25:02
Thanks. I have now run scf /scannow.

AFAICS it is supposed to check through all system drivers and replace with original ones as necessary. It doesn't seem to tell the user a lot about whether it found and replaced any instances or not. At least for me it just completed silently and that's that.

I'll just keep an eye on things now for a few days, and see if there are any further crashes.

Lerts live longer.

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