Solved Citizen 200gx need help

September 12, 2014 at 03:20:14
Specs: Windows xp
I just picked up an old citizen 200gx printer I used the parallel cable to hook it up installed the drivers and I still can't get anything to print when I unplug the cable from the computer the printer makes a nose and when I plug it back in it makes a nose but I cant get anything to print.

message edited by jack1031


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✔ Best Answer
September 13, 2014 at 20:59:08
Bios setup is before windows starts booting. The key to press should show on the posting or logo screen when you first turn on the computer. It's usually F1, F2 or DEL or F10 for compaq.

First make sure the parallel port is enabled. When enabled you should have the option to change its address, IRQ and mode. Default settings for address and IRQ are usually OK but if it was disabled XP may be using those resources for something else. Here's some info on mode configuration:

http://www.stenograph.com/HelpDeskD...

It's an older printer and just needs a basic unidirectional or maybe bidirectional but it won't hurt to try them all. After making any necessary changes there, save and exit setup and boot into windows. Check device manager and see if any problems show there.

message edited by DAVEINCAPS



#1
September 12, 2014 at 04:03:45
I assume you mean "noise"? These very old dot matrix printers do indeed make noise. Did you install the drivers? Perhaps the printer is broken. Do you know for sure that it works?

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#2
September 12, 2014 at 09:23:28
You shouldn't remove or connect the parallel cable while the computer is under power.

If you go to the printers list in WinXP is that printer listed? If so, you should be able to go to properties and print a test page.

If you can't print a test page then either the printer is broken or not installed correctly.

One other thing I just thought of. You need to select the correct type of parallel port in the BIOS for the printer to work correctly.

That printer has a ribbon, verify the ribbon is in place.

message edited by OtheHill


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#3
September 12, 2014 at 17:39:46
The printer itself will print a test page,, but it will not print anything from the computer if I make a document and click print it brings of a list of printers that I previously used and that printer is listed in it as well.. how do I check the bios thing ?

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Related Solutions

#4
September 13, 2014 at 03:34:25
Hi Jack, adding to OtheHill's post.

Never disconnect/connect parallel or serial cables with the PC and Device powered on.

You can do this with USB cables, but when disconnecting, should first use the 'remove device' facility. Sometimes this does not work. When this happens, I leave the device connected until I have powered off 'just in case'.

On Control Panel, under 'Printers and Faxes' it shows which printers are currently installed, plus options to add a printer and trouble shoot. I would remove any printers no longer used including their driver(s).

With dot matrix printers, often they needed their own drivers to cover any special features they had. However they could emulate more standard printers, such as the IBM Graphics or Epson MX/FX. You should check the printer manual asto how to find out if this is the case.

Never connect s a parallel device to a serial port, and vice versa, as the voltages differ and something will blow.

Good Luck - Keep us posted.


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#5
September 13, 2014 at 13:43:36
If you can print a test page then your problem is probably NOT with the port settings. That said, they are part to the BIOS settings that can be user changed.

I am assuming you are issuing the print test page from you computer and not from an option on the printer.

Are you using a printer icon or keyboard command to print something? Try going to the FILE option in the top left of your screen and select print there. You will then see a screen showing the default printer, which you probably need to change using the drop down menu there. You should also view the properties for the Citizen to verify they are set as expected.

Are you trying to print single letter size paper, or tractor feed?


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#6
September 13, 2014 at 18:55:23
Yeah, how is the parallel port configured in bios setup?

Are you sure the cable is OK? Best to use a IEEE 1284 rated cable.

Lots of those old printers had a DIP switch to configure it as an Epson or IBM proprinter. Check its manual. If it has a switch the previous owner may have messed with it.


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#7
September 13, 2014 at 19:13:08
The test page is from the printer it self not the computer, when i try to print something from the computer I left click on it from the desktop or but using the tab in the top left side and I get nothing the cables are the ones that came with the printer I actually have two printers citizen 200gx and a epson LQ 2550 both will do test prints from the printer it self but nothing will print from the computer. with the citizen 200gx I'm using regular paper and the epson im using tractor feed. I have no idea how to check the bios setting can some one tell me how to do that on windows xp ?

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#8
September 13, 2014 at 20:59:08
✔ Best Answer
Bios setup is before windows starts booting. The key to press should show on the posting or logo screen when you first turn on the computer. It's usually F1, F2 or DEL or F10 for compaq.

First make sure the parallel port is enabled. When enabled you should have the option to change its address, IRQ and mode. Default settings for address and IRQ are usually OK but if it was disabled XP may be using those resources for something else. Here's some info on mode configuration:

http://www.stenograph.com/HelpDeskD...

It's an older printer and just needs a basic unidirectional or maybe bidirectional but it won't hurt to try them all. After making any necessary changes there, save and exit setup and boot into windows. Check device manager and see if any problems show there.

message edited by DAVEINCAPS


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#9
September 13, 2014 at 22:10:46
DAVEINCAPS you Sir are a mad genius, that was it exactly it, it was disabled in the bios now it's fixed and both printers are working awesome. Thank you so much I can't thank you enough. If you lived close to Philadelphia I'd by you a case of beer. Your the best thanks again.

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#10
September 13, 2014 at 23:28:05
You're welcome. I'm glad that fixed it. Since most printers now are USB, default seems to be having the parallel port disabled, if it's even there at all.

(Oh, I'm on the other side of the country, in Albuquerque.)


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