|I will attempt to reply to all questions in reverse. |
First your optical Drive can play and record. The record part makes it a mass storage device.
The problems you have are fixable.
The fact that BOTH optical drives are showing the same symptoms may indicate a problem with a part of Windows. There are ASPI layer drivers and something called upper and lower filters. The drivers can sometimes get changed by installing a third party burning program or even a scanner. The filters may need to be removed. Microsoft itself recommends deleting the upper and lower filters under some conditions.
If corrective action on one or both of these issues does not correct the problem then a repair of Windows should.
Some questions. Have you installed any third party burning programs or do you have a scanner installed? The scanner could be part of a multi-function printer.
You upgraded to Windows 7 home premium from what?