cd/dvd drive missing from my computer

Hewlett-packard Pavilion dv6000 notebook...
November 6, 2012 at 08:55:57
Specs: Windows 7, AMD Turion(tm) 64*2 Mobile Technology TL-60 (2 CPUs), ~2GHz CPU / 3Gb Ram
hello! I have an HP Pavilion dv6000 laptop, and my cd/dvd drive is missing from my computer, in addition the icon doesn't appear in "My Computer", it is also missed from the BIOS, when I remove the cd case and plug it again, the light turns on, and the cd case opens when I press the button, but after a while it turns to be not working again.. can anyone please help me with that?

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#1
November 6, 2012 at 09:14:38
If it's not being seen in the BIOS, it's a hardware problem and has most likely gone bad. Time to replace it.

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#2
November 6, 2012 at 09:41:53
Or, if the drive is installed in a removable drive bay then try re-seating it.

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#3
November 6, 2012 at 12:26:10
"if the drive is installed in a removable drive bay then try re-seating it. "

I think that's what he meant when he said "when I remove the cd case and plug it again"


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Related Solutions

#4
November 6, 2012 at 12:56:10
I thought he meant he opened the tray and the light came on again.

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#5
November 6, 2012 at 14:25:15
I have removed the cd box from the computer then plugged it in again, it's not an external cd drive

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#6
November 6, 2012 at 14:43:31
open up device manager and or disk management and see if it shows up for that brief period when you insert it back into the laptop.

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#7
November 7, 2012 at 02:35:44
I tried it many times.. It doesn't show up

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#8
November 7, 2012 at 18:08:28
Time for a new drive.

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#9
November 8, 2012 at 02:53:43
thanks alot.. this discussion was very helpful, I really appreciate your help. I thinked that it's a driver error or something..

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#10
November 8, 2012 at 07:46:08
If it's not being seen in the BIOS, then it has nothing to do with a driver, your drive is dead.

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#11
November 12, 2012 at 12:54:48
If the manufacture date of the cd/dvd drive is prior to 2006 then it will not be recognized on a bios that is dated 2008 or more

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#12
November 12, 2012 at 13:18:53
eddie

I don't know what you are referring to. If you have some documentation to back up your above statement then please post it.

At any rate, this thread is dealing with an optical drive in a laptop that came with the laptop. The drive used to work.


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#13
November 27, 2012 at 03:52:12
I have sent the laptop for repair, and I was present there, he changed the cd drive but nothing changed, the same problem stays.. so I asked him to re-put the previous drive. He added "may be it's a problem in the motherboard, because it doesn't read it" so what do you think?

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#14
November 27, 2012 at 06:57:05
k0oko0

I gave a cursory review of this thread. If the hard drive is working fine then I doubt it is the motherboard. The hard drive and optical drive are both controlled by the same chip.

My guess is the connections between the back of the optical drive and the motherboard are the problem. I am not familiar with those connections as I have not gotten inside any laptops.

I have a similar model HP laptop, model Dv7. Under help and support you can troubleshoot the optical drive. This may help diagnose the problem. Of course, if the optical drive does not show in the troubleshoot area then you are back to a hardware problem.


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#15
November 27, 2012 at 07:32:13
See the link below. Your laptop most likely has an UEFI enabled BIOS which is described in the link. Basically some of the normal BIOS functions are taken over by the operating system.

http://en.wikipedia.org/wiki/Unifie...


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#16
November 27, 2012 at 15:05:42
So it's not a driver problem nor a motherboard problem, may be as you said it's the connection between the back of the drive with the motherboard.. But when I turn on the laptop, the drive shows a light and opens when I press the button, but after a while, it only shown light without opening.. so is it the connection problem?

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#17
November 27, 2012 at 20:28:17
There are two connections. The power and the data.

Did you read the last paragraph in #14 above. Try to troubleshoot the optical drive using the HP troubleshooter.


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#18
November 28, 2012 at 12:00:03
I troubleshooted the optical drive many times.. the result is:"No optical drives is found".
Also I asked the repairer to change the hard drive, but nothing changed...

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