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Solved CD/DVD Drive Isn’t Working Properly On Toshiba Laptop

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My laptop is a Toshiba Satellite C655D-S5300. I have tried to download a new drive for it but couldn’t find one anywhere. I also tried to upgrade it but it says its up to date. It won’t read the discs. I did the microsoft hardware scan and it couldn’t fix it. It said it was a code 19 problem but I’ve come to a point where I don’t know what to do.

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  1. So thank you to everyone who gave me ideas to fix the problem. I hate to say none of them were able to fix it but I restored it back to factory settings and it is now fixed!!!! YAYYYYY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 🙂 I appreciate the help!! Thanks!
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