Solved CD drives take for ever to load & grinds.

Hewlett-packard Pavilion elite hpe-180t...
December 2, 2013 at 09:37:30
Specs: Windows 7, 16
Reformatted HD, loaded all updates, drivers, bios, etc. Ran every diagnostic available. Seldom use the CD drives. Nothing wrong with software. No problems found in HD. Suspect there may be a bad chip, but where? Spent 3 hours on the phone with HP. That was a waste.

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✔ Best Answer
December 2, 2013 at 13:21:33
So this hp has 2 cd drives - and one grinds away and is very slow…

I am much inclined to think the noisey drive is actually faulty… Noisey drives (and grinding is noisey…) usually mean they are just that - faulty; and so it ought to be replaced.

Are you able to disconnect one of them - ideally the good one. And then see what happens with only the "noisey" one. Then disconnect the noisey one and reconnect the "good" one… and see what happens…

http://h10032.www1.hp.com/ctg/Manua...

is the service/upgrade manual for your hp. It includes very detailed how to remove assorted parts - including the cd drives… Have to say it's one of the better manuals I've seen as of late…

Perhaps have a good read - and then go through the motions at least - with the mains fully disconnected - of removing a cd drive. Then if you feel you can do it for real… have a go? Presumably you can identify which drive is the faulty one...



#1
December 2, 2013 at 09:50:49
To clarify… there is grinding noise form the cdrom - NOT the hard drive?

Also you say it takes for ever to load; presumably you're saying (mean) the cd is slow to load a disk and so on?

What make/model is the computer?

How old…

And have you tried to use a usb cdrom/dvdrom unit to load/use a disk; and if so is that any faster/better?

Drives can simply fail - mechanically as well in terms of their built-in software...


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#2
December 2, 2013 at 10:59:06
It's the CD ROM that grinds & takes forever to load. HP Pavilion Desktop Model 180-t. 2 years old. 2nd new CD Rom recently installed, same problem. Hitachi suggested pulling the hard drive & hooking it up using a usb test the drive. A little too advanced for me.

message edited by conchetta


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#3
December 2, 2013 at 11:00:36
Grinding noises from a CD drive usually mean they require replacement (unless, unusually, it only happens on one particular disk). They are easy to change in a PC but a bit more tricky in a laptop.

Always pop back and let us know the outcome - thanks

message edited by Derek


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Related Solutions

#4
December 2, 2013 at 11:04:48
There is a new drive along with the original that makes the noise. I'm beginning to think it is a controller chip that is bad.

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#5
December 2, 2013 at 12:07:02
Aha, my #3 overlapped with your #2.

So only one makes the noise but both are slow to load?

Have you checked for firmware updates?

Always pop back and let us know the outcome - thanks

message edited by Derek


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#6
December 2, 2013 at 13:21:33
✔ Best Answer
So this hp has 2 cd drives - and one grinds away and is very slow…

I am much inclined to think the noisey drive is actually faulty… Noisey drives (and grinding is noisey…) usually mean they are just that - faulty; and so it ought to be replaced.

Are you able to disconnect one of them - ideally the good one. And then see what happens with only the "noisey" one. Then disconnect the noisey one and reconnect the "good" one… and see what happens…

http://h10032.www1.hp.com/ctg/Manua...

is the service/upgrade manual for your hp. It includes very detailed how to remove assorted parts - including the cd drives… Have to say it's one of the better manuals I've seen as of late…

Perhaps have a good read - and then go through the motions at least - with the mains fully disconnected - of removing a cd drive. Then if you feel you can do it for real… have a go? Presumably you can identify which drive is the faulty one...


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#7
December 2, 2013 at 16:12:27
Thank you for your help. Downloaded the manual. Great suggestion.

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