CD Driver stuck open

December 17, 2011 at 03:38:43
Specs: Windows 64
I hit the CD drive of our tower PC and now it is stuck open, when I shove it, it retracts slightly but then makes a juddering noise and pushes it back out. I am assuming there is an article stuck or jammed or a piece broken. We do not use the CD drive so I'm wondering if I just use force and shove it back in will I damage the PC? Thanks

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December 17, 2011 at 05:19:29
it will not damage the pc but will damage the drive. if u can remove the drive and fix it or replace it

computers are a second home

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December 17, 2011 at 06:56:55
That's great, thank you! One more question, I'm assuming the computer should be turned off before I attempt this!!

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December 17, 2011 at 07:36:59
Yes, and unplugged.

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