cd drive wont read any cd

Advent / Roma 3000
January 2, 2010 at 11:08:38
Specs: Windows 7, 3.193 GHz / 446 MB
hi,i recently bought a laptop but the dvd rw drive doesnt read anything...the driver is working properly and is updated but still...one or two times it was ok bt then it stopped reading again.Can you help me please?

See More: cd drive wont read any cd

Report •

#1
January 2, 2010 at 11:28:37
I would go back to whoever you bought the laptop of and complain bitterly.

If you bought it from a retailer they should replace or repair it.

If you bought it from a private individual it may be a case of Caveat emptor in which case you will probably have to replace it. Not a difficult job and not very expensive.

Stuart


Report •

#2
January 2, 2010 at 11:33:56
In addition to the above, if the drive is located in a removable drive bay try popping it out and back in.

You may be able to use a lens cleaning kit on the drive. Look for one at a computer shop or office supply store.


Report •

#3
January 2, 2010 at 11:59:45
yeah but i really need my laptop to work + im far away from my family,i used it very often u see?do u think its a problem with the driver or the registry?

Report •

Related Solutions

#4
January 2, 2010 at 12:18:32
How is the drive identified in Device Manager?

Do you have a Windows CD/DVD? Any recent version will do? If so, try booting to it. If you see a screen to hit any key to boot from CD then the drive is working, at least for that flavor disk.

If by chance the installation starts, just abort it.

If the laptop skips over and boots directly to Windows then check the boot order to make sure the CD drive is listed before the hard drive.

If you can boot to the drive consistently then the issue may be Windows related. One step at a time.


Report •

#5
January 2, 2010 at 12:22:34
Yeah the drives does work,once I installed a game and even played it,i always had this problem but sometimes by chance it worked.the drive tries to read the cd but suddenly it stopped and make a sound like a beep. Its quite frustrating :/

Report •

#6
January 2, 2010 at 12:29:46
Then try to find a lens cleaning kit and use it.

Report •

#7
January 2, 2010 at 12:37:08
Yeah ive already tried that but its still the same...

Report •

#8
January 2, 2010 at 12:45:41
Well, I think that if your problem was software related then it wouldn't be intermittent.

What types of disks are you having problems with? If only CD type or DVD type that can be explained.

In your original post you stated NOTHING was being read. Later, you stated the drive reads sometimes. Which is it?


Report •

#9
January 2, 2010 at 12:51:59
I meant that every type of cd or dvd i inserted it had the same problem..when i said that it read sometimes i meant that when im lucky enough it reads my cd u c?

Report •

#10
January 2, 2010 at 13:03:57
When the drive will not read go immediately to Device manager and see how the drive is listed there and also see if it is working properly.

Are the disks being read originals with no scratches or dirt? If that is the case and you have already cleaned the laser lenses with a kit then it is time to replace the drives.

I just thought of something. Are you relying on autostart to play your disks?

If so, try using Windows Explorer. Right click on the drive icon and choose explore. If you can see the disk contents then the drive is working.


Report •

#11
January 2, 2010 at 13:12:23
No i cant explore the contents and everything is ok in the device manager too.Im dont rely on autostart neither.

Report •

#12
January 2, 2010 at 13:19:58
Then I am pretty sure your problem is weak lasers and the solution is a new drive.

One thing you can try is this. Remove the drive listing from Device manager and reboot. Windows should find and configure the drive then. If still no go then buy a new drive.


Report •

#13
January 2, 2010 at 13:22:26
Yeah i'll do that but do i need to uninstall it or just disable it?

Report •

#14
January 2, 2010 at 13:24:29
Uninstall it.

Report •

#15
January 2, 2010 at 13:26:19
ok thanks very much

Report •

#16
January 2, 2010 at 13:43:38
It didnt solve anything..

Report •

#17
January 2, 2010 at 14:15:37
it also says that D:/ apllication not found.Why please?

Report •

#18
January 2, 2010 at 14:52:09
You need to supply more detail

First off, did you uninstall and did Windows find and re-install the CD drive?

When and where are you getting the above message?


Report •

#19
January 3, 2010 at 05:16:47
Yes i uninstalled and windows did reinstall the driver and found no problem.I get this message when double clicking on the drive in my computer folder.

Report •

#20
January 3, 2010 at 07:34:03
Sounds like Windows OS is not finding the drive. Is your CD drive labeled D?

Report •

#21
January 3, 2010 at 08:54:17
Yes its named dvd rw drive (d:)

Report •

#22
January 3, 2010 at 09:29:13
You never answered my question about the drive being located in a removable drive bay. Or if you tested the drive using a boot disk at startup.

Report •

#23
January 3, 2010 at 09:37:32
I don't have a boot disk and the drive is not a removable one.when i just bought the laptop it had this problem but i don't understand why it worked,i even installed a game!!and now its not working at all!!

Report •

#24
January 3, 2010 at 13:25:58
Thats electronics for you, sometimes it does, sometimes it don't. It can be caused by something as simple as a bad solder joint.

When that starts happening the only real solution is replacement.

Stuart


Report •

#25
January 3, 2010 at 13:43:22
Yeah but this laptop is a new one.What is a bad solder joint by the way?

Report •

#26
January 3, 2010 at 16:43:32
A bad solder joint can occur ten days after you bought the device or even ten years. It happens when the solder joint was made with insufficient flux and over time the joint gets corroded and fails. Flux is an anti-oxidant liquid that is mixed in with the solder.

It used to be fairly common when electronic devices were assembled by hand but these days it is done by machines and machines are a little more accurate, but it can still happen.

I think you are going to have the bite the bullet and either take it back to whoever you bought it from or get an new drive.

Stuart


Report •

Ask Question