Cd drive stuck open

Hewlett-packard Compaq presario cq5320f...
March 3, 2010 at 11:56:33
Specs: Windows Vista
I was trying to move my dog from the computer while the drive was open and I guess i touch it somehow because now the drive will not close, tried everything, shutting down, rebooting, everything, help>>>>just bought this computer 2 days before this happened.

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March 3, 2010 at 12:07:22
If you cannot manually close it then you've probably broken one
of the fairly delicate plastic parts inside. Not much you can do
about it, but may be worth taking it back & not mentioning the
dog ;-)

"I've always been mad, I know I've been mad, like the most of us..."

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March 3, 2010 at 13:05:39
Why were you playing with the computer and not the dog anyway? :)

Might try to turn it off and try to pull the carrier out a bit. If it moves maybe 1/2 an inch then try to slide it back in.

Play with doggie then computer then wife. err? Is that right?

Playing to the angels
Les Paul (1915-2009)

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