can't use intex usb mouse on my desktop

February 11, 2011 at 08:48:39
Specs: Windows 7
I bought a new intex usb mouse about 2 days ago but the mouse only worked properly on the first day. Now the mouse is powering up but the pointer is not moving. I am using Windows XP as my operating system. What do I do? I have an urgent project that I must submit as soon as possible.

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February 11, 2011 at 08:53:15
take it back?
replace it anyway.

why the new mouse - were there problems with old? Does your machine have PS2 mouse port? Do other usb devices work ok?

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February 11, 2011 at 09:26:58
My car won't go anymore, what is the problem. It ran OK yesterday.

Sibon, do you see the humor in my sentence above? With the amount of information you supplied you were given the best answer possible.

Go back to My Home here in the upper right corner area and then run the scan available there. Then also list the full model and type of the mouse. Brand alone is useless.

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February 11, 2011 at 10:53:45
Thanks for your response, the problem is not with the mouse because if I connect it on the laptop it is working fine. I bought a new one because the PS2 mouse that I was using was also freezing the pointer so I assumed the port had some problems but now the USB is giving problems. The USB optical mouse I thought was just a plug and play since it did not come with a drivers disk. When I check on the Device manager in the Control panel nothing of the mouse ports is showing.

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Related Solutions

February 11, 2011 at 11:59:21
Troubleshooting USB device problems including for flash drives, external drives, memory cards.
See Response 1:

Check that out first.

If you have a desktop computer, Note that I answered a Topic on this site where a guy had an external drive, which does require the full 500ma, connected to a port on the back of a desktop case - it would not work properly when a webcam was in the port next to it, but it worked fine when the webcam was unplugged. Ports on the back of a desktop case often have two ports connected to the same USB controller module that are ports one above the other - you could try connecting the cable to one of those and leaving the other un-used.

Is the computer the subject mouse is not working properly connected to a desktop computer ?

If so, these are also possible....

PS/2 ports and USB ports both require accurate 5.0v DC power from the power supply.
Failing power supplies are common and can cause your symptoms.
Check your PS voltages in the bios..
See response 4 in this:

If you had a power failure event that caused power spikes or power surges, that can damage to anything on your mboard or to anything connected to it

If your mboard is not new (usually the mboard is at least 2 years old when this happens)......

Some mboards develop this problem - electrolytic capacitors were installed on them that were not properly made, and they fail eventually - the mboard manufacturer didn't know they were improperly made at the time the mboard was made.

Open up your case and examine the mboard to see if you have bad capacitors, and/or other findable signs of mboard damage .

This was the original bad capacitor problem - has some example pictures.
History of why the exploding capacitors and which mboard makers were affected:

What to look for, mboard symptoms, example pictures:
Home page that site
- what the problem is caused by
- he says there are STILL bad capacitors on more recent mboards.

Pictures of blown capacitors, other components, power supplies, Athlon cpu's, etc.:

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