|What I found out is that the power button is very sensitive and while you have your device zipped up in the cover, it may accidentally turn your device off. |
All you need to do is
A: ensure it is charged (you see a green light on the button when pushed), if so then
B: Hold that button and count to 20. If nothing happens, then press it again just briefly, that should turn on the device. If you see a yellow light, or no light at all, charge it for 15-30 mins and then try step B. It freaked me out when it happened cuz I JUST bought the damn thing, but all is well in the world :). Hope this helps in the future.
Also here is their tech support number:
Kindle Support service at 1-866-321-8851
Some HELP in posting on Computing.net plus free progs and instructions 7 Golds