Can't run screen at recommended settings

Home made / Tuf z390 plus gaming wifi
March 12, 2020 at 13:20:56
Specs: Windows 10, i9-9900kf/2xddr4 Corsair 2666
Brand new computer....everything...can't put screen at recommended resolution, which is 1920x1080, got an old Asus monitor. If i do comp restart as soon as i click on google chrome...i can look around in windows though. Look here and there in nvidia settings and lower resolution to 1024x760(with a RTX 2070S-O8G EVO...imagine how i feel) and i can run chrome...but can't play game, comp restart.

Don't you hate it when your pc....ummm, nevermind.


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#1
March 12, 2020 at 16:26:00
"Brand new computer....everything..."

Everything but make/model or specs. Does the "old Asus monitor" support 1080p? Which type of cable are you using - VGA, DVI, HDMI? Is any type of adapter being used?


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#2
March 12, 2020 at 19:07:11
Asus ve 278, yes it support 1080p full hd, with display port cable, no adapter straight from graphic card to monitor

Don't you hate it when your pc....ummm, nevermind.


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#3
March 12, 2020 at 19:53:39
1024x720....sorry wrote the wrong resolution

Don't you hate it when your pc....ummm, nevermind.


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#4
March 12, 2020 at 20:45:17
1024x720, your last post isn't clear. Is that the max resolution of the monitor or the resolution you are trying to set it to?

If that is the max resolution of the monitor, then of course you aren't going to be able to set your resolution to 1920x1080.


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#5
March 13, 2020 at 05:05:00
1920x1080 1080p full hd is the maximum resolution of the monitor, and also the recommended resolution by windows and nvidia. If i try to run a program, i tried rust pc game,samsung magician for my m.2 hard drive, the comp reboot.....Right now the monitor is set at 1024x720 and i am able to use that same comp to write you this very post.....

Don't you hate it when your pc....ummm, nevermind.


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#6
March 13, 2020 at 05:12:26
Is Device Manager clean?

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#7
March 13, 2020 at 05:34:35
You didn't post your system specs but it appears you have a $500+ graphics card. Do you have the graphics drivers installed? And you should have a hell of a good PSU to protect your investment & both a 6-pin & 8-pin power plug connected to the card.

Here's the monitor: https://www.asus.com/us/Monitors/VE...

"1024x720....sorry wrote the wrong resolution"

That's not a standard resolution, do you mean 1024x768 or possibly 1280x720?


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#8
March 13, 2020 at 05:35:59
yes....no exclamation mark or anything...e.g. graphic card is detected properly

Don't you hate it when your pc....ummm, nevermind.


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#9
March 13, 2020 at 05:41:14
"yes....no exclamation mark or anything"
Any Unknown or Other Devices?

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#10
March 13, 2020 at 06:13:10
TUF Z390 plus gaming wifi(updated to last bios)

OS Windows 10 pro, can't do last update even manually, always failed KB4540673

970 EVO M.2 NVME SSD

i9-9900kf

CORSAIR Vengeance LPX (2 x 16GB) 288-Pin DDR4 SDRAM DDR4 2666. Bios won't run it at 2666 but at 2133, i have to put XMP feature in the bios so it runs at 2666.

›Brand new Video Card RTX2070S-O8G-EVO I hate to admitted it but sent back the 1st one, cause i thought it was at fault, got another brand new...same result so it wasn't the fault of the 1st one

Power supply Corsair RM750 watts

Asus RTX2070 Super O8G EVO

CPU Fan Cooler Master Hyper 212 Black Edition

Did memtest with windows last night, no problem found, tested with my old 850 watt power supply, same result, checked if everything was plugged, seated, fasten properly, everything looks ok, after all comp boots and run, i can get in bios easily, loaded recommende bios settings....i'm beginning to think i'm cursed or something...btw did i tell you i'm trying to install windows on my old comp...it starts for 3 seconds then restarts...this comp was running fine last tuesday.....

Don't you hate it when your pc....ummm, nevermind.

message edited by Buffy283


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#11
March 13, 2020 at 06:16:03
"Any Unknown or Other Devices?"
In Device Manager.

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#12
March 13, 2020 at 06:29:47
Got generic plug and play monitor, and HID mouse, checked every last line in there, and no unknown anything

Don't you hate it when your pc....ummm, nevermind.


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#13
March 13, 2020 at 07:01:54
Here's what you need to check:
- card is fully seated in PCIE slot
- both 6-pin & 8-pin plugs are connected to card
- monitor cable is connected to card, not to motherboard graphics port
- BIOS is set correctly for graphics
- latest nvidia graphics drivers are installed: https://www.nvidia.com/Download/ind...

Right click on desktop, select "Display settings", set display resolution to "Recommended" which should be 1920x1080.

BTW, I just checked mine & 1024x720 is not even an option. I think you're confusing 1024x768 or 1280x720.


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#14
March 13, 2020 at 11:12:42
Make sure that the graphics card is plugged into the uppermost PCIe 16X slot.
Since just about everything else was mentioned already except to borrow another gaming monitor from a friend and try that to see if it works right.

You have to be a little bit crazy to keep you from going insane.


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#15
March 21, 2020 at 19:54:08
Thank you very much everyone for your help..but i got tired of trying things left and right...brought it to the shop....turns out my M.2 nvme port was at fault...got a new mobo and everything runs smooth...Thanks again!

Don't you hate it when your pc....ummm, nevermind.


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