Cant Read a Back up CD

Hewlett-packard / Notebook pc
January 3, 2011 at 15:02:29
Specs: Windows 7
I have a new PC ( HP with Windows 7) I kept getting a message to reinstall Adobe Flash. The place where I bought the computer told me to leave it so they could check it so I backed up data files onto a DVD. Sure enough, the tech trashed my hard drive and had to install a new one. He never answered the question about Adobe flash. I'm trying to load the back back on to my computer. When I try to read the DVD it clocks for a long time and then stops but won't open the folder. When I hover over the drive in windows explorer it says 184 MB of data. When I to a dos prompt and try to read the drive or try to copy the contents, I get a message "The volument does not contain a recognized file system
Please make sure that all required file system driver are loaded and that the volume is not corrupted'

The files are mostly WORD, EXCELL or TXT files, They represent all my work for the past few years so I'm hoping they are not gone. I have previous back ups on a firelite flash drive - but the pins that the USB cable connect to are pushed inside the drive so the cable won't stay connected. Maybe theres a way to extra data from the flash drive - but those back ups are a lot older


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#1
January 3, 2011 at 16:57:30
"I kept getting a message to reinstall Adobe Flash"

So why didn't you just go to the Adobe website & install it?

Flash drives should be used for temporary data storage only. You've already found that out the hard way. As for your backup disc, how did you copy the files? Did you verify the disc worked properly before taking your PC to the shop?


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#2
January 3, 2011 at 17:36:29
Go to http://www.isobuster.com/
Download and install Isobuster. It's pretty good at data recovery from corrupted CD's/DVD's.

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#3
January 3, 2011 at 21:05:51
micklig
not sure why you would bother to post a reply if you weren't trying to answer the question. Yes of course I tried to reinstall Adobe. About 5 times . It was there . I uninstalled it and then reinstalled. The installation was successful. Then I get another message saying I didn't have it and needed to install it. Yes after I backed up the data I verified that it was there. And as I said , the disc shows that there is 184 mb of data on the dvd, I just can't open the folder that holds the files

THX 1138
thanks for the suggestion , I will give this a try


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Related Solutions

#4
January 3, 2011 at 21:08:21
PS Micklig
Yes I have a flash drive
and an external drive
I was at the shop when they suggested I leave the PC. I didn't really want to buy another flash drive so I bought a dvd. I'm a software developer. I back things up to CD all the the time. My client has me encrypt files on DVDs for off site storage

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#5
January 4, 2011 at 08:33:20
pretty amazing, ISObuster worked, recovered all the data, thanks

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#6
January 4, 2011 at 09:35:27
Glad to hear it!

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