Can't get monitor to work on new computer

June 28, 2010 at 09:38:52
Specs: None
I have a newly built gaming computer with no OS. Everything is new and installed into a custom case:

MSI MS-7550 Motherboard
AMD Phenom
9950
Corsair XMS2-6400 8gb (2GBx4)
Coolermaster CPU Cooler
Corsair 800D Case
Nexus RX-8500 PSU
ATI Sapphire 4870 VGA Card
ATI TV tuner card
LG Blu-ray Drive
Western Digital 2x1TB Green Drives
Rosewill Wireless Network Card

The computer turns on, the BD drive runs and opens, seems to read. I need to install Windows 7 on it (I have a disc) but I can't get the monitor to work. I have tried plugging a standard monitor into the VGA on the video card and on the native VGA input on the motherboard. I tried plugging in a standard TV into the HDMI on the video card and on the motherboard. I tried plugging in DVI into both as well but I am not getting anything, the monitor just stays asleep. I trie dunplugging the video card and plugging intot he native outputs on the motherbaord. I read up on it and someone said to download a thumbdrive application to "flash" the BIOS but I can't get into the BIOS or see anything on the computer since i can't get any monitor to work (I even tried several monitors). I tried putting in different RAM and the CPU is just fine. The fans are running as is everything else, seemingly. Any help is appreciated. Lamens terms please, I'm new at this! Thanks!

ps - I posted this before but I was getting no responses except for one which was not helping. I did not build this computer myself.


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#1
June 28, 2010 at 10:10:05
There must be a problem with the mother board, Get the Motherboard checked from the purchaser

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#2
June 28, 2010 at 13:06:41
I answered your previous post & DID you give you helpful advice. You have to strip the system & benchtest the components. If you had done that, you would have had it fixed by now. If you can't do it yourself, take it to someone who can.

http://www.computing.net/answers/ha...

You *might* be able to do it in the case. Here's what you'll need to do....

- remove the video card & connect the monitor to the onboard video port
- take out the wireless card
- disconnect the cables to all the hard drives, CD/DVD drives & floppy (if you have one)
- remove all the memory except for one stick
- disconnect all external components except for the keyboard & monitor

Now to try to boot up & see if you can access the BIOS.


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#3
June 28, 2010 at 13:13:43
jam - I appreciate your help but all you kept doing was tell me to "bench test" and sending me a link to what I assume is your own personal outside website, which to me seems more like spam than anything. Every time I responded, you would just keep repeating that it's VERY IMPORTANT to bench test when I didn't even put this thing together nor do I have the means to bench test anything as I clearly stated I was a lamen. The company that put it together said it was working before they packed it up but no damage can be seen. I was simply looking to see if anyone had any idea of whether or not a simply chord unplugged or misplaced could have been the issue or if I needed to take it in somewhere (which you did not state until now).

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Related Solutions

#4
June 28, 2010 at 14:04:00
Jam doesn't have a web site, nor does he spam. He just knows his stuff. Don't even mess with it, you paid for a working machine. Take it back and let him fix it.

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#5
June 28, 2010 at 14:04:35
Well, if your too "lamen" to bench your system, i doubt any reply on this forum could help you. Take it to a shop or return it.

Intel P4 640 w/HT 3.20GHz
2GB DDR2-SDRAM PC2-6400
Nvidia GeForce 9600GT 256-bit, 512MB GDDR3
23" LG Flatron


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#6
June 28, 2010 at 14:37:25
so this website is only for those that have the knowledge and ability to know exactly what they are doing with computers? Please do not act like "bench testing" a computer is a common knowledge thing like knowing how to change a lightbulb. I asked for lamens terms, you kept coming back with bench testing, hence, it was not helping me. I went back to get more help, as I assumed no one would answer the other as it appeared to have been answered but you decided to come back into this one as well offering, once again, to freaking bench test. Again, I appreciate the help offered, but even if you were the smartest person in the world, that doesn't mean that you are able to help everyone. I felt that I was not being helped as I was still lost on this, how can you argue with me that you offered me good help when I do not feel that I am any farther than I was? Problem not any closer to getting fixed = not helpful advice. Intelligent advice? Possibly, but only for those that know what you are talking about and know how to follow instructions that are written for those that already understand how to do it.

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#7
June 28, 2010 at 15:22:34
You asked for a solution and benchtesting your system is the solution. On a newly built custom PC, its possibly the only way to find out what may be wrong. (assuming this PC was built NEW for YOU?) Typically this is done while building the PC.

Its really not hard though, just involves opening the case and unplugging some stuff.

If you don't think you can do that, you'll prob need to take it to a shop or get whoever gave it to you involved.

Intel P4 640 w/HT 3.20GHz
2GB DDR2-SDRAM PC2-6400
Nvidia GeForce 9600GT 256-bit, 512MB GDDR3
23" LG Flatron


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#8
June 28, 2010 at 15:45:50
It's LAYMAN, not LAMEN.

You have no idea what's wrong & neither do we. The only way to find out is to eliminate the possibilities. Benchtesting is a common procedure used by those of us who regularly build computers, in fact, it's stupid not to benchtest. There's no point in putting all the hardware in the case if you don't know if it works or not, right? If you test it on the bench & find out all is well, THEN you can put it in the case. And if it doesn't work once it's in the case, you'll know that you did something wrong during the assembly. If you don't want to do it, that's fine. I guess it's better to just sit there & whine that it doesn't work rather than trying to fix it, huh?

As I recall, you said that you ripped apart two external hard drives & used them in the tower. Why did you do that? And who did it? You or someone else? If it was you, you're not a total "lamen". So how about trying what I explained in response # 2?

You don't need the video card to test the system...the motherboard has one built it. And you sure as hell don't need the wireless card or 8GB RAM. The only way you're going to be able to figure out what's wrong is to eliminate the possibilities. You don't need a mouse, you don't need hard drives, you don't need a CD/DVD drive. What you need to do is strip the system down to the absolute bare minimum & then go from there. And if you're not man enough to do it, take it to someone who is.


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#9
June 28, 2010 at 16:48:31
I should have figured it would have come to that. There is nothing more irritating than somebody correcting grammar or spelling while posting in comments on the freaking internet. It really shows that you have nothing at all to work with other than to "attack" me really it REALLY stings: my spelling.

Yes, you keep lecturing me on how it should have been bench tested before it was put together but I have also said on numerous occasions that I didn't put this freaking thing together. Not only that, how is it helping me now to tell me something that should have been done in the past? I was coming here as a novice for help in something but you came to me with advice that would be given to someone with a lot of experience, even after I stated that I was a LAYMEN (So sorry to leave out that "Y", I will be sure to never offend you like that again). When did I ever say that I ripped apart two external hard drives? You are either confusing me with someone else or making things up in order to win your "argument". And, why this turned into an argument when I was just looking for help is beyond me. I asked for help, you gave me what I assume is good advice but I didn't understand it. I tried to get clarification, but you just told me I should have "bench tested" again. So, I reposted, hoping that I would get someone else who can explain things better or, god forbid, a second opinion. But, you decided that your ego was hurt and you came back at me again.

Oh, and not "man enough"? Really? You are attacking my "manhood"? There is nothing wrong with building computers, but the last time I checked it wasn't exactly a show of masculinity. Next time you need surgery are you going to be "man enough" to do it yourself or are you going to try to get the opinion of a professional? If the professional refuses to give you any information on it other than "You shouldn't have broken your leg that bad" or whatever, woudln't you go to someone else for a second opinion? Jam - again, I appreciate your help offered but IT'S NOT HELPING ME. I am the one asking for help and if it's not helping, it's not helping, let someone else try. Of course, now they won't because this thing has turned so ugly that no one is going to want to even try. So, I will just go elsewhere and I will tell everyone that follows my website (3 million+ a month) to never frequent this website for any kind of help as well. I hope the owners will be happy that you were able to do that, thanks to your "pride".


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#10
June 28, 2010 at 17:44:26
We are not suggesting that this site is only for the "advanced" , but in your case, when you are not really sure what the issue is...to find out what the issue could be, you can bench test the system. Even though it should have been done before/while it was built, you can still do it yourself. Again, if you don't feel comfortable doing what is suggested, take it somewhere so they can.

Intel P4 640 w/HT 3.20GHz
2GB DDR2-SDRAM PC2-6400
Nvidia GeForce 9600GT 256-bit, 512MB GDDR3
23" LG Flatron


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#11
June 29, 2010 at 00:11:35
@daykjohnson
i have read your post, jam response #2 is the answer, which part of jam response u didn't understand?

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