|To access your mobile handset's media content on your laptop you need to install software provided by the handset manufacture. If you don't have any such software, do this:|
Take the memory card out of your mobile phone and push it into a microSD adapter.
Now put the adaptor into your laptops SD card reader slot if it has one.
If laptop has no card-reader slots you can buy an external card reader that plugs into a USB port on your laptop .