Can't change or delete Toshiba HDD password

February 18, 2015 at 12:19:37
Specs: Windows 7
Hi people, I have an interesting problem here. I have a Toshiba C655 laptop and several years ago I put a password for the HDD in order to nobody else could open my files even if them put the HDD in another computer.

The issue is that now I like to delete this password (which I know and use everyday), enter the BIOS Setup, go to Security Tab, hit "Change or Delete HDD User Password", type the known password and press Enter, Bios recognizes my password, in the next field I try to leave it blank in order to delete the password protection but with no results when I press Enter, nothing at all.

HDD Master Password dont work also, since it is coming from factory and we mortals dont have access.

So this old disk is unusable in another computer, only in my laptop (which have now an SDD HD)

Is there a solution for this? I need to put this old HD in other laptop.

The HDD is this: Toshiba MK6475GSX - 640gb.

Another thing, other netbook Samsung n150+ of mine have the same problem, I put a pass for the HD but I cant even try to delete it since the netbook has stopped working with a MB failure, and trying the HD in another computer doesnt work...

What should I do?

Note: I cannot call Toshiba or Samsung service since my warranty already dead and I live in a foreign country.

Thanks.

Mobo: Intel(R) DG41RQ
CPU: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz
RAM: Kingston 2MB PC2-6400 (400 MHz)
Video: nVidia GEFORCE 8400GS 512MB
Audio: Realtek High Definition Audio


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#1
February 18, 2015 at 14:32:25
The password will be case-sensitive so make sure you use caps and small letters correctly.

Otherwise you might try putting it back in the original laptop and see if the password works there.


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#2
February 18, 2015 at 14:46:58
That is exactly what am doing, the HDD is in the original laptop and I know the pass, but the laptop or the Bios itself dont permit me to leave in blank the fields just to delete all passwords in the HDD.

Also I delete all the passwords in the Bios, including User and Supervisor passwords, but cant delete the HDD User Password, I put it, Bios/Hdd recognize it but cant leave the HDD without password, instead Bios let me change the actual password for another but this is useless for me since I need to use this HDD in another computer....

Mobo: Intel(R) DG41RQ
CPU: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz
RAM: Kingston 2MB PC2-6400 (400 MHz)
Video: nVidia GEFORCE 8400GS 512MB
Audio: Realtek High Definition Audio


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#3
February 18, 2015 at 18:12:43
Here's some generic instructions for removing a known password:

http://www.ehow.com/how_6798764_del...

But it sounds like that's what you're doing. You might want to check the bios setup section of the manual for your motherboard and see what it says.


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#4
February 23, 2015 at 14:50:51
Thanks DAVEINCAPS but I already did that, cant figure it out yet.

Any more ideas?

Mobo: Intel(R) DG41RQ
CPU: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz
RAM: Kingston 2MB PC2-6400 (400 MHz)
Video: nVidia GEFORCE 8400GS 512MB
Audio: Realtek High Definition Audio


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