cant boot WinME

Microsoft / Windows me
May 9, 2010 at 00:06:41
Specs: Windows ME
Im working on fixing a friends computer, at first
it would get stuck in a loop trying to boot. I
downloaded and burned a boot cd and it so far
has gotten me out of the looping. I've tried
scanreg/restore, scandisk, system restore,
start in safe mode, minimal boot, start with
help of cd, and start with out help of cd. Every
time it will run threw all the system crap and
say that everything is completed and then stop
and just say A:\> I was told earlier by the boot
disk help to type E:\>setup.exe so I did and I
was left with E:/> now what do I do?

See More: cant boot WinME

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#1
May 9, 2010 at 01:04:26
Do you have a Win ME install disk?

Goin' Fishin' (Some day)


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#2
May 9, 2010 at 01:32:44
No, do you know where I can download and burn one? That
would be much appreciated.

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#3
May 9, 2010 at 02:04:51
Sorry, MSoft has a dislike for people attempting to make their operating system setup disks available online.

Goin' Fishin' (Some day)


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Related Solutions

#4
May 9, 2010 at 15:55:25
How much ram does it have?

What happened to it between the last time it worked OK and the first time it didn't?

You can't boot into windows with a bootdisk or boot CD. (Well, unless you modify msdos.sys.) When you ran scanreg/restore what happened? Did it successfully do the restore or did you get some kind of error?

You're not really green until you're soylent green.


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#5
May 9, 2010 at 16:59:21
Idk how much ram it has, it a fairly old computer. The Scanreg/ restore was successful, as for what happened to it
before it didn't work I have no idea, it's honostly the first time
I've seen it, my friend doesn't know what happened to it either.
It was shipped from her dads from Michigan.

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#6
May 9, 2010 at 17:49:01
With 98, continuous rebooting after the OS starts loading could be a sign of too much ram--1 gig or more. Probably the same thing would happen with ME.

Since scanreg/restore completed the problem is not likely with the registry.

I assume using the F8 option when booting from the hard drive (not the boot cd) and choosing safe mode doesn't change anything?

If fixing the problem doesn't seem possible, sometimes the installation files are copied to the hard drive so you can do the install without the cd. If so they may be in a WINDOWS\OPTIONS\CABS folder or something like WINME or WIN9X. When booting with the boot cd, at the a:\> prompt type
DIR C:\WINDOWS\OPTIONS\CABS and enter and see if you get a listing of a bunch of files with a .cab extension. If so post back a few of their names so we can check to see if they're the installaiton files. Do the same with
DIR C:\WINME and DIR C:\WIN9X.

You might be able to find a download for the ME installation files but I've never looked for one.

You're not really green until you're soylent green.


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#7
May 9, 2010 at 19:51:43
I typed DIR in and it showed 28 files and zero dir. I'm
assuming I'm going to need an installation disk?

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#8
May 9, 2010 at 22:14:42
If you just typed DIR at the a:\> prompt then all you got was a listing of the files the boot cd loaded to the a: drive--not what was on the c: drive. You need to type the commands as I mentioned above. ( I put the commands in bold).

If you don't know how much ram is installed, it should show on the posting screen when you first start up the PC or probably in cmos/bios setup.

You're not really green until you're soylent green.


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#9
May 10, 2010 at 04:31:44
It might just be me but it seems to be cutting off some of what
you put about typing in the commands and what not. Do you
think you could type them again? Sorry for the inconvenince

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#10
May 10, 2010 at 14:05:35
Ok so my iphone wasnt showing all of what was posted but i
got it now. I typed in DIR C:\WINDOWS\OPTIONS\CABS and
it came up with a list of things like this
WINACHSF SYS
WINME WMV
WIN_10 CAB
WIN_11 CAB
WIN_12 CAB
WIN_13 CAB
WIN_14 CAB
WIN_15 CAB
WIN_16 CAB
WIN_17 CAB
WIN_18 CAB
WIN_19 CAB
WIN_20 CAB
WIN_21 CAB
WIN_22 CAB
WIN_8 CAB
WIN_9 CAB
WIN_OL CAB
XENROLL DLL
XMSMMGR EXE
ZIPFLDR DLL

if I type in DIR C:\WINME it comes up
Volume in drive C is HP_PAVILION
Volume Serial Number is 2565-0FF7
Directory of C:\

File not found

and if I type in DIR C:\Win9x I get the same thing


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#11
May 10, 2010 at 17:39:53
OK, I guess you have the setup files in C:\WINDOWS\OPTIONS\CABS. If everything is there you can probably reinstall. Reinstalling from there with the hard drive as it is should overwrite the existing files but leave the added software alone. But without knowing what is causing the problem it may still be there after the reinstall.

So did you figure out how much ram you have installed?

If you do the reinstall you'll probably need the product key, unless it uses the one currently in the registry. If you have a COA sticker on the case there'll be a product key on it. Or, if you can boot to safe mode you can run a program to extract the key from the registry and then use it when you reinstall. You'll have to post back what your situation is with the key and whether or not you can boot to safe mode.

You should be able to start the reinstall by booting up with the boot CD and then at the prompt typing
C:\WINDOWS\OPTIONS\CABS\SETUP and enter. But resolve the product key issue before doing that.

You're not really green until you're soylent green.


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#12
May 10, 2010 at 18:57:00
where would I find the COA sticker? On what case? The
computer will not start in safe mode and I dont know if it uses
one stored in the registry.

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#13
May 10, 2010 at 20:21:10
If there, it will be on the outside of the computer case--a Certificate of Authenticity.

The key is in the registry and can be extracted with software. The easiest of those require you boot to normal or safe mode or to a dos prompt via the F8 menu. Unfortunately ME doesn't have the option to boot to a dos prompt from the hard drive.

You should be able to use the FIND command to locate it. Some info on that here:

http://www.computing.net/answers/wi...

You can try using DIAG that I mentioned there but my experience is it only searches the booting drive so if you don't boot from C: it won't find the key. But it won't hurt to try. Download DIAG.EXE and put it on a floppy disk or CD. Boot up with the boot cd, put in the disk with DIAG and type X:\DIAG (where X: is the drive letter you put the disk in) and enter and see what it does.

You're not really green until you're soylent green.


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#14
May 11, 2010 at 07:54:13
1. This is in the wrong section, could an admin move it to the correct section please.

2. It was hard enough to even get WinME to boot from a clean install, why are you trying to install ME? Go onto eBay, buy a copy of 98SE, has all the features of ME(+ more) without all the crashing.

PowerMac 9600(1 ghz G4)
512mb RAM
50gb SCSI
ATi 9200 PCI


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#15
May 11, 2010 at 19:58:25
Ok so I found the product Key, typed in
C:\WINDOWS\OPTIONS\CABS\SETUP, let it do its thing, got
to 61% coping files and it stops with the this
Application Error

SUWIN caused a General Protection Fault in module
VERX.DLL at 0002:24AE

tried starting the computer again. somehow now it will go all
the way to the desktop, not load anything on the desktop and
come up with
Error loading Explorer.exe

you must reinstall Windows

I hit the little OK button and that error goes away and comes
up with
Error Starting Program

The SHELL32.DLL file is linked to missing export
COMCTL32.DLL:388


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#16
May 11, 2010 at 20:34:10
Here's some info on the SUWIN error:

http://support.microsoft.com/kb/888555

You can probably boot up with your boot cd and not necessarily a floppy bootdisk to make the changes.

The missing export error is probably due to the partial install using the original (and probably older) version of COMCTL32.DLL. Shouldn't be a problem once you get the install completed.

You're not really green until you're soylent green.


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#17
May 12, 2010 at 11:27:41
I did what that site said to, I got it reinstalled and up to setting
up hardware and it come up with the same error message
the SHELL32.DLL file is linked to missing export
COMCTL32.DLL:388


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#18
May 12, 2010 at 20:06:05
I'm going to hook up an ME machine and see if it has a newer version of COMCTL32.DLL and, if so, send it. Post back your email or send it in a private message.

You're not really green until you're soylent green.


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#19
May 12, 2010 at 21:44:03
The ME machine has version 5.81.4916.400 dated 8-29-02 which will be newer than what you've got. I can send it and you can manually copy it to the hard drive and see what happens.

You're not really green until you're soylent green.


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#20
May 13, 2010 at 03:29:11

how do I manually put it into the hard drive

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#21
May 13, 2010 at 18:30:09
Go ahead and click the 'edit' button on your post above and delete your email address so you don't get spammed.

I sent the file along with instructions. If this doesn't fix it we'll probably have to do a fresh install by deleting everything but the setup files or I can send you a copy of my ME disk.

You're not really green until you're soylent green.


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#22
May 15, 2010 at 11:44:28
ok I got your email, I downloaded and burned the
COMCTL32.DLL to a cd, followed the directions you gave, It did
rename the file but when I type E:\COMCTL.DLL
C:\WINDOWS\SYSTEM it says
CDR103: CDROM not High Sierra or ISO-9660 format reading
drive E
Abort, Retry, Fail?


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#23
May 15, 2010 at 19:58:38
It would be COPY E:\COMCTL32.DLL C:\WINDOWS\SYSTEM.

Try hitting retry if you haven't already but sounds like you need to burn it again. Be sure to close the recording session. Or put it on a floppy disk.

You're not really green until you're soylent green.


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#24
May 15, 2010 at 21:59:09
I tried putting copy in front of it an I tried burning a new disk, it
comes up with the same thing, I also tried hitting retry

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#25
May 15, 2010 at 22:42:18
Generally an error like that means a problem with the burner, the cdrom trying to read the disk or the disk itself. Did you burn the boot cd on the same burner? If so I guess the burner and cdrom aren't the cause.

Maybe try burning the file to the disk along with a bunch of other unnecessary files in case the burner software has problems with small jobs.

The error sometimes happens with some NEC cdroms but usually not when booting with a boot disk.

Do your computers have floppy drives you can use to copy and transfer the file?

As I mentioned above I can send you a copy of my ME disk. In that case you'd format and do a fresh install. You wouldn't have any of the previous added software and you'd have to hunt down drivers but unless there's some other hardware problem at least it would be working.

You're not really green until you're soylent green.


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#26
May 17, 2010 at 11:56:27
The disk that I made the boot cd with is the same one I used
to copy the COMCTL32.DLL onto a cd. Do not have a floppy
drive to use.

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#27
May 17, 2010 at 15:50:02
You mean you used the same cd burner to make both cd's?

I can't think of any reason why it wouldn't work other than the possibilities I mentioned above.

If you can't get it copied then I don't think we can do the 'over the top' reinstall and would have to do a new install either by deleting everything on the hard drive except the install files or with an ME cd.

You're not really green until you're soylent green.


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#28
May 17, 2010 at 20:15:48
right, I used the same cd burner for both cd's. unless maybe im
copying the COMCTL32.DLL to the cd wrong. Im using Nero
burning rom 10. If thats not the problem then I'd need help on a
new install

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#29
May 17, 2010 at 22:08:24
You are putting it in drive E: right? Sometimes boot disks change the cdrom drive letter.

If we do a fresh install it'd be helpful to use the DELTREE command to delete everything but the directory containing the install files. But your boot cd may not have it. So after booting from the cd type DELTREE and enter at the prompt. If you get 'bad command or file name' it's not there. If you get 'required parameter missing' then it's there but don't start deleting stuff yet. Just post back if it's there.

I can send it if you don't have it but you may have the same problem as with COMCTL32.DLL. I could probably add it to a boot cd and email the image or send you a copy of my disk, which may be the easiest.

You're not really green until you're soylent green.


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#30
May 19, 2010 at 14:42:08
Well I'm up for whatever u think may be best

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#31
May 19, 2010 at 18:28:30
Send me a private message with your mailing address and I'll send a copy of my ME disk.

You're not really green until you're soylent green.


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#32
May 23, 2010 at 01:28:32
I sent this as a PM but wasn't sure if I could send one this long so I'm posting too:

I sent it off Friday. You'll probably get it Monday or Tuesday. It's a disk I put together from the ME files I found on an old compaq. If you boot up with it you don't get the 'boot from cd/boot from hard drive' option. It always boots from the cd. So if you boot from it to do the reinstall you of course need to have the cdrom as the first boot device. Then, during the install when it reboots go into cmos/bios setup and set the hard drive as the first boot device because you only want to boot from the cd the first time.

Also you'll need to format the hard drive before doing the install. You should be able to do it from either your boot cd or the ME disk. Just type FORMAT C: and enter at the dos prompt. When it's done you can start the install. Try typing SETUP and enter at the dos prompt. If that doesn't start it type X:\WIN9X\SETUP and enter, where X: is the cdrom drive letter.

The setup routine will load many of the default options like the time zone instead of asking you.

Your product key will probably work with it. If not I'll send you another.

You're not really green until you're soylent green.


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#33
May 24, 2010 at 20:51:29
I got your disk and followed your directions. Everything is now
running smoothly and working. I cant thank you enough, I really
appreciate all your time and effort that you put into helping me
out. Thank you so much. :D

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#34
May 24, 2010 at 21:27:57
You're welcome. I'm glad you got it going.

You should probably check in device manager and see if you need to install any third party drivers. Anything not setup will show with a yellow ? or ! there. If so, go to the motherboard or system manufacturer's support site and check for downloads.

You're not really green until you're soylent green.


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