Can't Boot, Hardware Problem?

February 16, 2009 at 21:45:04
Specs: Windows XP MCE, 2 GB DDR2
Working on a system for the past week, When i first got it it had crashed overnight and wouldn't boot up. Hard drive was pretty fried so i preformed necessary data recovery and replaced the hard drive. Reinstalled windows and everything was working fine, one day later, same problem. Mem test using hirens boot CD passes fine but even loading mini xp from boot cd hangs forever. The start up halts on sptd.sys but this file is associated with daemon tools and was working fine before, and was not installed at the time of the original problem. I am really at a loss here, even booting from xp CD to re-install windows hangs within the first 4 files loaded before setup even launches.

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#1
February 16, 2009 at 22:12:14
CPU STRESS TEST Fails in PC-CHECK V6.05 but passes all tests in diagnostics??? I dont think a cpu problem would cause it to hang in all the same places?

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#2
February 16, 2009 at 22:35:14
"When i first got it it had crashed overnight and wouldn't boot up."

What do you mean by "wouldn't boot up"? The system wouldn't come on at all? Some sort of error at bootup?

"Hard drive was pretty fried"

What does this mean? Did the circuit board burn? Did the BIOS not detect it?

If you have more than 1 stick of RAM installed in the system, try to boot with just one installed at a time. If you have the same problems, take that one out and install the other one. Remember to unplug the unit and ground yourself first.

WinSimple Software


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#3
February 16, 2009 at 22:53:18
I have tried booting with each stick of ram individualy with the same results, mem tests seem to take a long time but all pass.

"When i first got it it had crashed overnight and wouldn't boot up"
Hanging on mup.sys , reboot cycle

"Hard drive was pretty fried"
unreadable by this system and other systems, recovered some data using active@file recovery.


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Related Solutions

#4
February 16, 2009 at 23:09:23
Remove/unplug all PCI cards and USB devices from the system....are you still having the same problems?

WinSimple Software


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#5
February 16, 2009 at 23:21:56
ok, i removed the one pci modem in the system and the usb mouse and keyboard. Booted to windows logon. Replaced the keyboard and mouse and left the modem out and rebooted, booted to logon ya! however my usb keboard and mouse are not working but they were working when using a boot disk.

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#6
February 16, 2009 at 23:23:32
i got the mouse working but not the keyboard, however when i click on the user account it says loading personal settings and the returns to the logon screen.

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#7
February 17, 2009 at 00:07:37
getting to the logon screen but still haveing same issue's trying to re-install windows, the xp disk trys to load files to start setup, but hangs in the first few files ie) Kernel Debugger DLL

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#8
February 17, 2009 at 14:04:52
Do you have a PS/2 mouse/keyboard you might be able to use for now? The USB controllers on your system may be going bad, although that's a wild shot in the dark. I had Windows Setup do strange things with a motherboard that had a faulty USB controller.

Can you boot to Safe Mode and login as Administrator?
Is the Windows Setup CD scratched by any chance?

If possible, go into the BIOS and disable your USB Controllers. Now try Windows Setup again. Does it successfully load this time? Unless you have a PS/2 mouse/keyboard, you won't be able to continue with setup, but this may indicate what the problem might be.

Do you, by any chance, know what model motherboard you have in this system?

By the way, when did this start happening?

WinSimple Software


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#9
February 17, 2009 at 16:00:02
First off, thank you for your help and followup. I have decided to just replace the motherboard and that has solved the problem. Definitely a motherboard on the fritz and easier to replace than troubleshoot.

Thank you again for your help.


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#10
February 17, 2009 at 16:07:16
That's cool, probably the USB Controllers were about to go bad. Glad your problem is solved.

Thanks for the follow-up.

WinSimple Software


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