Can't access printer.

Hewlett-packard Deskjet 5740 inkjet prin...
September 8, 2009 at 14:50:29
Specs: Windows XP Home
My printer quit working entirely. I've downloaded a new driver, but no luck. This happened at the time I was communicating with a web host by phone, though I don't know if that's the cause. Can anyone help?

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#1
September 8, 2009 at 15:49:12
Is the printer connected directly to your PC? Elaborate on, "I was communicating with a web host." And when you say it quit working entirely, do you mean it can't even print a test page?

1 Corinthians 15:3-4


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#2
September 9, 2009 at 08:40:33
Thanks for getting in touch. Yes, the printer is connected directly to the PC. About the web host, I was talking to them by phone; but since there was an online connection I thought maybe that had zapped something in my computer. The printer's dead--no lights, no test page, no nothin'. Thanks again.

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#3
September 9, 2009 at 09:36:10
No lights? try the obvious, make sure the printer is plugged in to a working wall socket and the switch on the printer is on.

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#4
September 9, 2009 at 10:22:05
Can't believe it; thanks to your instructions, I switched the plug the printer was connected to... and voila. Thanks again. Buy you a beer if we ever meet.

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#5
September 9, 2009 at 10:43:01
Glad you got it fixed!

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