Canon Printer Wont Print

February 19, 2014 at 18:10:28
Specs: Windows 7
printer head is incorrect, install new printer head is what the printer is saying.

i put in new printer head and i still says that?( and yes i put in the right one)
why wont it print


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#1
February 19, 2014 at 18:28:06
Pending more help here… What model printer is it; how accessed/connected (usb/ network etc.); and which OS - this latter just in-case it's not windows 7 (as often people post for one OS and they're running another for the problem posted…).

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#2
February 20, 2014 at 14:50:50
Ensure the print head is firmly in place, next run the head cleaning routine, finally restart the computer. If still no go pop back with info requested in #1.

Always pop back and let us know the outcome - thanks


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#3
February 28, 2014 at 21:47:31
Canon Series MX712 PIXMA its connected wireless to a mac laptop

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#4
March 1, 2014 at 09:45:35
Yes, it's always best quote your operating system in the first post if it is different to the spec. I know little about Mac's but this still sounds more like an issue with the printer itself.

I don't know that particular printer either, so other than taking the head out and putting it back in again there's not much more I can suggest. You could carefully clean the contacts, otherwise If it still plays up it must either be a faulty print head (unlikely as it's new) or the printer itself has failed.

Keep watching in case anyone else has a bright idea.

Always pop back and let us know the outcome - thanks


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