Solved Canon Printer Po7 Error. Model MP280

November 16, 2013 at 09:50:31
Specs: Windows 7
It's the weekend and I can't get a hold of Canon repair until Monday.
I have a Canon MP280 printer and have searched the internet on a repair to reset the memory and allow my printer to work, but have only found fraudulent repair tools which reset pages in my startup. You Tube pointed me to one and it screwed me up for hours.

Anyway, the error is due to (supposedly) my pad getting full.
Any ideas or am I going to have to wait for Canon to assist on Monday?

Thanks.

message edited by ArizonaEagle


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✔ Best Answer
November 20, 2013 at 10:16:34
Finally!!!! A SOLUTION!!!!!!!!!!

After going back-and-forth with Canon's Tech support, here's what happened...
They suggested I buy a new replacement ink pad from their parts department, which I thought more than fair. With it would be the hardware reset hardware to reset the error..

I talked to the parts department..
Unfortunately, the MP280 was the ONLY Pixma they didn't carry replacement ink absorbers... They were out of them. They transferred me to the Sales department where I would get a 'significant' discount on a new printer...

I talked to a sales manager and, although my printer was 6+ months out of warranty, CANON sent me a new printer, overnight, and I'm sending them back the MP280.
CANON treated me well, and in the end, because, although my printer was relatively new (less than 2 years) they honored the warranty after the expiration date.

I've used CANON printers for many years, and although this was not a "fun" experience, they came through in the end..

Advice to others... DO NOT - EVER - GO TO ONE OF THOSE P07 REPAIR DOWNLOAD SITES... Your computer will get hacked!!!

Other than that, CANON treated me more than fairly and I now have a brand new Pixma MG3500...



#1
November 16, 2013 at 14:00:28
Just resetting the counter alone is pointless . The pad will continue absorbing ink until it can absorb no more in a couple of weeks, then you'll have messy ink splodges everywhere, including on your printouts. What use is that?

After resetting the counter, the waste ink pad needs removing, washing thoroughly to remove most of the ink, then allow it to dry thoroughly and put it back. That's the proper fix.

http://www.polyphoto.com/tutorials/...

message edited by phil22


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#2
November 16, 2013 at 14:28:25
Thanks Phil22.
I will try that.
The link you sent is not for the MP280 so I'm not sure how to reset the counter (Mine doesn't have a "Resume" button.
I'll clean the pad as per your directions when I get home tonight.
If you have directions for an MP280 (reset) I'd appreciate it.
Thanks you for responding...

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#3
November 16, 2013 at 15:51:56
Presumably you don't mean this:
http://www.en.rellenadodecartuchos....

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
November 17, 2013 at 00:48:28
Hi Derek...
Thanks for trying. This says it will clear the P07 error. My printer continues to flash P07 and this did not fix this problem. That IS the printer I have...
That said, by hitting the red Stop/Reset button has allowed me in the past to print as I do refill my own cartridges, but that's a different problem. Right now my printer just continues to flash the P07 error and I'm down for now...
I'm going to keep trying.
FYI - for anyone else out there, you will find "solutions" that require one to download a software. DON'T DO THAT!!!! It took me about 3 hours to clean up my computer after I tried to download that phony site...
There's got to be a way to clear the P07 (aka 5B00, ink pad soaked error.
I'll keep searching & trying... Thanks for your help. Right church, wrong pew...

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#5
November 17, 2013 at 11:08:20
You are so right, and not just printer fixes. The whole of the web is out there mimicking your key strokes then providing you with the perfect fix for all computer ills. They are called scams.

Silly idea maybe but I wonder what would happen if for one time only you physically cleaned up the printer then bought the expensive canon cartridges (if still available). If would prove a point I guess.

Always pop back and let us know the outcome - thanks


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#6
November 17, 2013 at 11:11:26
OK - Here's the latest...
By holding down the reset button and simultaneously turning on the power button and holding the power button; clicking the reset button 6 times causes the printer's green "on" light to remain lit. That said, there are no other lights on the printer, and it will NOT communicate with my computer.
Also, the printer does not recognize and of the buttons from this point (except the power button). If I turn the power off and back on, the P07 returns.
Still trying...

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#7
November 17, 2013 at 11:17:20
It's not a cartridge problem. It's the ink pad "overfill."
I am going to clean it, but the counter still needs to be reset...
That is supposedly what will clear this P07 error.
Canon's customer service line will be open first thing in the morning...
It'll be interesting to see how much $$$$$$$$$$$$$$ they will want to charge me to tell me the secret... lol...

message edited by ArizonaEagle


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#8
November 17, 2013 at 11:54:02
If you get a chance please let us know how you get on.

Always pop back and let us know the outcome - thanks


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#9
November 17, 2013 at 17:31:41
Oh, I'll let everyone know.
That is... if Canon will give me the "secret."
I have their 702 page manual downloaded and for this error all they say is to contact "service."
Oh well... We'll see.
Stay tuned.

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#10
November 20, 2013 at 10:16:34
✔ Best Answer
Finally!!!! A SOLUTION!!!!!!!!!!

After going back-and-forth with Canon's Tech support, here's what happened...
They suggested I buy a new replacement ink pad from their parts department, which I thought more than fair. With it would be the hardware reset hardware to reset the error..

I talked to the parts department..
Unfortunately, the MP280 was the ONLY Pixma they didn't carry replacement ink absorbers... They were out of them. They transferred me to the Sales department where I would get a 'significant' discount on a new printer...

I talked to a sales manager and, although my printer was 6+ months out of warranty, CANON sent me a new printer, overnight, and I'm sending them back the MP280.
CANON treated me well, and in the end, because, although my printer was relatively new (less than 2 years) they honored the warranty after the expiration date.

I've used CANON printers for many years, and although this was not a "fun" experience, they came through in the end..

Advice to others... DO NOT - EVER - GO TO ONE OF THOSE P07 REPAIR DOWNLOAD SITES... Your computer will get hacked!!!

Other than that, CANON treated me more than fairly and I now have a brand new Pixma MG3500...


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#11
November 20, 2013 at 11:42:46
Good work and thanks for popping back to let us know.

I have to say I am a fan of Canon printers. I'm running a Pixma ip4000 (years old) on my Windows 8.1 64 bit, using Windows drivers only. It is serving me as well as it did on XP. I can leave it months and although it then throws a fair bit of ink away during cleaning, it immediately prints photos perfectly. So far I have mostly avoided cheap cartridges and made no attempt at messy refilling.

Always pop back and let us know the outcome - thanks


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#12
November 20, 2013 at 13:40:17
Happy Thanksgiving to all who responded!!
Oh, yeah... Merry Christmas as well!!!

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#13
November 20, 2013 at 13:50:16
Thx. Happy holidays to you.

Always pop back and let us know the outcome - thanks


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