Canon printer error message: Type of print head is incorrect

November 2, 2016 at 08:57:22
Specs: Windows XP
Canon MG,6350 error 1403 type of print head incorrect..Replaced with brand new one. Worked for a spell then same message popped up, wrong print head error code 1403. Can anyone help please.

See More: Canon printer error message: Type of print head is incorrect

Report •

#1
November 2, 2016 at 11:20:22
This is probably a silly question but was the print head a genuine Cannon item?

Always pop back and let us know the outcome - thanks


Report •

#2
November 2, 2016 at 15:22:26
Hello thanks for your comment. Yes it was a genuine part.

message edited by greencantlie


Report •

#3
November 2, 2016 at 15:27:06
Another basic and possibly way out suggestion...

Remove the head, and also ink cartridges.

Clean contacts on the head (if possible - and carefully).

Switch the printer on - without head or cartridges. Let it do whatever it may - likely cough up error messages galore on its built-in lcd screen? Then power off and re-install the head and cartridges. Then power up and fingers crossed etc.?


Report •

Related Solutions

#4
November 2, 2016 at 15:43:57
Ok....thanks ill give that a try.

Report •

#5
November 2, 2016 at 15:52:02
Canon printers (well some of them) have history of rejecting print heads; and sometimes it is the head itself that is duff, and sometimes the printer itself that is duff...

Report •

#6
November 2, 2016 at 16:06:49
Hello again. Tried the procedure---taking out print head leaving inkjets out. switching the printer back on. Let it go through the motions, it then said NO PRINT HEAD INSTALLED. Replaced print head along with inkjets. Turned printer back on to same error code 1403.

message edited by greencantlie


Report •

#7
November 2, 2016 at 16:53:19
wel it was worth a try... I have a feeling it may be the printer itself...?

This discussion points to possible causes for one model Canon

http://tinyurl.com/zhpv76j

I did google trawl/search using:

Canon wrong print head error code 1403

as the string/search term. There are many hits.. Perhaps repeat my trawl and have a look-see?


Report •

#8
November 3, 2016 at 04:04:13
Seems like it's anyone's guess. There are also reports of this error due to faulty print heads. It might be worth trying to return it.

Always pop back and let us know the outcome - thanks


Report •

#9
November 3, 2016 at 09:27:18
Thanks to all. I have decided i have spent enough time and money on this printer. Its time i just put in the bin...Its sore though its only 1 year old....

Report •

#10
November 3, 2016 at 09:47:19
Maybe it's a case of "They don't make them like they used to". I've had my old Canon iP4000 for at least 9 years and its still brilliant. Thx for feedback anyhow.

message edited by Derek


Report •

#11
November 3, 2016 at 12:00:02
Sadly many of the current printers are designed to be run a year or so and throw away; as they will cost more to replace - and often (like most other stuff these days) planned obsolescence is part of the design.

Frequently they're made cheaply, sold cheaply; as the money is made on the ink cartridges.

I prefer to use a monochrome (black toner) laser for general use; use a colour printer "only" when required/necessary. My elderly 1994 Epson EPL 5600 is much cheaper to run; and more reliable.


Report •

#12
November 7, 2016 at 21:39:54
Hi.. have just found this message on my Canon.. Have tried taking out ink cartridges, then put back.. No difference.. not keen on messing around with electrical things inside. Very cautions.. My printer doesn't get a lot of use. but has been looked after and not happy if now I've got to replace it with a cheaper version.. Inks are expensive enough. thought a good brand one would have lasted, with limited use longer than this one has..


Report •

#13
November 8, 2016 at 02:01:01
If a printer isn't used for some time the ink cartridges can dry out - at least around the jets/nozzles. Self cleaning occasionally opens them up again, but more often one has to replace them - if the period of non use has been "long" and the printer in a warm dry envionment, rather than cool and ideally not arid...

Report •

#14
November 8, 2016 at 04:12:38
Re #13

That's another thing I like about my old Canon. I can leave it months and it always prints, subject to the automated cleaning ritual which is to be expected.

My wife's original HP had to be used frequently and was a pain but her new HP is fine.

All this goes to show that makers names do not necessarily dictate too much. This is why some folk swear by a certain name and other swear at it. People can even have good or bad luck with a particular model.

Always pop back and let us know the outcome - thanks


Report •

#15
November 8, 2016 at 06:14:31
My brother (by his own admission no PC tech, but was once a decent programer...) observed that leaving his Canon inkjet on all the time (it defaults to a standby mode after a period of non-use) it didn't go through the auto clean etc, routine - thus it didn't waste ink - when woken up to print... I leave mine on permanently as a result. Occasionally I do have to power cycle it as my Mac seems to lose awareness the Canon is there; but oddly the Canon doesn't do a self-check and thus doesn't waste ink when I do. If I leave the Canon off for a while then yes it does do the waste of ink routine...

Report •

#16
November 8, 2016 at 07:26:10
Interesting observation. The only thing I wonder is if this would result in the ink being more likely to dry out in the cartridges (head combined), which is what I prefer to avoid. I like the idea that, subject to auto cleaning if not used for some time, it is then ready to go. I don't do a fat lot of printing so I can tolerate the price of cartridge replacements.

Always pop back and let us know the outcome - thanks


Report •

#17
November 8, 2016 at 07:40:33
mmm I haven't found that an issue thus far; nor has he. Although if either of us is away for a time obviously we switch off printers etc...

Incidentally I did see a similar observation on a site discussing cartridge ink wastage - for all the big makes, not just Canon. The advice seemed to be "leave the printer powered up" if viable so as to avoid the self-cleanng waste; and thus get more use from the cartridges..


Report •

Ask Question