Canon printer - black ink has run out

February 20, 2017 at 02:04:58
Specs: Macintosh
Hi I have a Canon Maxify MB2050 and the black ink has run out but it will not let me put in a new cartridge as it shows a question mark above the cartridge when looking at ink levels. How can I override this? Any ideas please

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#1
February 20, 2017 at 02:46:32
Are you installing a genuine ink cartridge or a knock off from ebay, don't get it wrong I also use the knock off ones as they are cheaper. However recently new firmware updates to printers have rendered this ability useless. The only way I have gotten around it has been to remove the small circuit board on the old genuine ink cartridges and place them on the new, this has worked for me, but others may have other sugesstions.

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#2
February 21, 2017 at 02:01:05
Use genuine Canon cartridges, not any other brand.

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