Solved Canon pixma mg2460 printer offline problem persists

June 24, 2014 at 23:26:06
Specs: Windows 7
After installation from disc, and connecting all cables correctly, computor still says the printer is off line and can't be used.
I have tried reinstalling the driver disc many times from the original disc
I have tried going online to find a driver file for it but still the problem persists.
Help me please

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June 25, 2014 at 14:50:43
If you're installing the drivers correctly maybe it's the connection. I assume it's USB. Does the computer recognize that something is there when you connect it? If not have you tried different USB ports?

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June 25, 2014 at 15:44:38
✔ Best Answer
As I recall Canon are very specific about how to install their printers. It starts with usb and moves onto network drivers a little later...; and also tells you when to connect and power up the printer... when setting it up.

Are you having problems when trying to connect via usb and/or ethernet and/or wifi? Does it show and work with usb and not ethernet/wifi?

Have you got and read the manual for the mg2460? Finding the setup/installation version - haven't managed to find that; only the "how to use it version" - which is not much help just now...

This is for the mg2420 - as sold in USA; which is likely one of the same mg2400 series The mg2460 doesn't appear there (seems to be in Australia/New Zealand at least), but possibly this 'guide" will be a model for yours... Generally Canon adopt the same routine for a given series (if not several).

I note the link phil22 gives you does go to a composite download that "appears" to include a full setup routine - and which is partially via an on-line routine? Hopefully between phil's link and the 2420 link above you can resolve it?

You'll need to "copy and paste" the link I've posted into your browser.

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