Canon pixma ix5000 prints brown not bw

January 15, 2014 at 11:56:07
Specs: Windows Vista
I have a Canon pixma ix 5000 . I use it mainly for printing photographs. It has produced good results however when attempting to print black and white all prints are brown. I have gone through all cleaning processes etc with no success

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#1
January 15, 2014 at 13:39:59
If you are converting color photos to BW you may need to use a photo editor to get more print options. I think you may need to use grey scale.

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#2
January 16, 2014 at 05:09:13
Thank you for your response however all that I am trying to do is to duplicate prints from black and white originals. Initially I had very good results but now they are of a brown hue, despite carrying out the various cleaning processes etc

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#3
January 16, 2014 at 11:36:27
Are you trying to print from files which you already have (and have printed from before), or are you scanning the pictures then printing them?

Always pop back and let us know the outcome - thanks


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#4
January 16, 2014 at 11:49:54
Hello Derek,
Thanks for getting in touch ; I have done both in the past and had no problems the prints have been good however no matter what I do now all the prints are brown - not even sepia but a horrible brown cast.

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#5
January 16, 2014 at 12:12:57
Sorry to nag on but when you now print from a file that that you have printed good black and white from before, does that "same file" print in sepia instead?

Also, does the above picture look OK on the screen?

EDIT:
If the answer is YES to both questions then see my next response (#6).

Otherwise it could be a scanning or some other issue rather than a printer issue.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#6
January 16, 2014 at 13:57:12
Assuming the print tint has changed for a previously used file that still looks OK on the screen:

The most likely cause of tinting would be a problem with the ink cartridges. This is unusual with Canon ones but equivalents are likely to vary - possible batch or source issue. The printer itself could be defective but it is not something I have run into. There is no user adjustment on a printer to fix this symptom - just the cleaning you have already done.

As OtheHill suggested, you could try a photo program with a gray scale facility. You save a copy of the file somewhere then set the copy to gray scale with the program. This "workaround" might give normal results if it only uses the black cartridge when printing.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#7
January 17, 2014 at 04:28:51
Thanks again Derek for your reply; regarding the ink etc I have never used any but Canon and a change of cartridge makes no difference either. Yes the picture to be printed appears normal on screen also.

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#8
January 17, 2014 at 09:57:16
I'm a bit stuck then because it seems like the printer is the culprit but I know of no easy fix. The gray scale idea has possibilities but it's odd that you suddenly now have to do something different.

Keep watching maybe someone else will have some fresh ideas.

EDIT:
See this, particularly the bit about a monochrome setting about a quarter the way down:
http://www.fixyourownprinter.com/fo...

Always pop back and let us know the outcome - thanks


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#9
January 18, 2014 at 20:38:32
Are you refilling the cartridges yourself?

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#10
January 22, 2014 at 12:21:34
Did you manage to fix it? If so what did it, thanks?

Always pop back and let us know the outcome - thanks


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#11
January 23, 2014 at 03:33:36
No Derek I have not solved problem ; will have to replace machine Im afraid : thanks for help anyhow.

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#12
January 23, 2014 at 08:06:41
Sounds like either the printer drivers are corrupted or the print head is dispensing the ink wrong.

Worth a try to update the current printer drivers. Even if they are the same version.


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