Canon Pixma 5350 printing blank pages.

April 29, 2016 at 07:40:53
Specs: Windows 10
My MG5350 has always worked fine. Today everything still seems to be working fine - except all the pages come out blank. Ink levels are OK. Canon diagnostic tool says everything working OK. Have reinstalled drivers. Have run deep cleaning programme. Have unplugged, re-started. Nothing makes any difference. MY PC seems to be sending the information to the printer. The printer makes all the usual noises. The paper comes out just as it always does - except with nothing on it!

See More: Canon Pixma 5350 printing blank pages.

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#1
April 29, 2016 at 08:05:23
Try using the printer controls on the printer itself and run a test print or print out a configuration page and see if that works.

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#2
April 29, 2016 at 08:08:51
Thanks for the advice - but I've already tried that and it still prints out a blank page...

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#3
April 29, 2016 at 09:45:10
Most likely the print head needs cleaning or replacing.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
April 29, 2016 at 11:05:05
Thanks Derek. I've read elsewhere on the web about cleaning the print head in warm water. But when I take it out of the printer it has what looks like some electronic on the underside, so I'm a bit wary of soaking it in water. Any thoughts?

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#5
April 29, 2016 at 12:59:23
Possibly try something like cue-tip (cotton bud) or an artist's paint brush ( reasonably large?) dipped into warm water with a touch of organic detergent added?

Try off using similar?

Other option a piece of lintless (cotton - clot; or chamois leather; or micro fibre cloth?


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#6
April 29, 2016 at 13:22:50
Worth a try but as often as not it is too far gone and has to be replaced. If the printer is old it can be cheaper to replace the printer and ink will be cheaper too.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#7
April 29, 2016 at 13:41:36
Very true re' replacement parts... Most low end printers (domestic arena) are priced to be junked as soon as they malfunction...

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#8
April 29, 2016 at 15:06:00
I wouldn't worry about getting the PCB wet. I have used Hot water, rubbing alcohol and even Lacquer thinner on Canon print heads. What have you got to lose anyway.

Place in a container of hot tap water and let set for a spell. Then place under the hot water spout in the kitchen sink and let the water run into the holes where the cartridges attach. You will see lots of colored ink flowing out when doing that.

I was sold on Canon for years but then got tired of print head issues like you are experiencing. Then when through a really good Laser color printer that mechanically broke (wouldn't feed paper) then tried Brother all in on color laser. That printer only printed decent copy when using the expensive Brother supplies.

I went back to an inkjet when my Canon tabloid size color printer gave me more grief than it was worth.

Bought an Epson All in One that has two paper trays, prints, scans, copies 1 or 2 sided up to 19 x 13 paper. I am currently buying generic ink tanks and have really good results. I couldn't be more pleased.

My unit is an Epson WF-7620. Epson makes a letter size with the same features. I saw both units on Sale at Officemax for $200 to 250. They will demo it for you.

I don't work for Epson or Officemax either but this is the best printer I have ever used.

Also got it to interface with my old version of Paperport 11, the last good version of that software. The Brother wouldn't work with that version.

Hope this helps if you can't get the print head cleared. Sometimes they just quit working without being plugged up. I must have at least 8 or 9 print heads for the older BJC series because I couldn't get them to work.


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#9
April 30, 2016 at 08:49:36
Thanks for all the advice. Having tried everything but still not got the thing working properly I've sent it back to Canon for repair...as the printer is less than 6 months old and doesn't get particularly heavy use, this is a pretty unimpressive performance. It's certainly the last Canon printer I will buy. Anyway, thanks again for taking the time to help.

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#10
April 30, 2016 at 09:47:12
Six months old - that makes all the difference. Definitely a warranty job and my remarks about old printers clearly don't apply.

I have found Canon printers to be very good indeed and am still running an old Pixma iP4000. Even if I leave it for months the ink doesn't dry out which is more than I can say for some other printers. I think it is the luck of the draw or particular models. With most things some folk swear by a particular brand and others swear at it.

Always pop back and let us know the outcome - thanks


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#11
April 30, 2016 at 10:31:50
mmm I have Pixma 600r which these days might be considered antique re inkjets... Still works fine.

I don't switch it off when not in use; merely let it default to standby mode? I have noticed that doing this means it doesn't go into an automatic head cleaning routine - which is what will usually happen if switched off, and then of course switched on again later - and thus doesn't waste ink... The pima 600 and 620 series seem very reliable...


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