Canon MX494 prints blank page after every print

May 14, 2019 at 04:31:30
Specs: Windows 7
My Canon MX494 prints a blank page every time after I print a document. I re-set my computer defaults and that seems to have caused the problem, but I can't fix the printer

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#1
May 14, 2019 at 05:14:18
My memory is that there is an option somewhere (I think it's in the printer options) to allow that; and it can be disabled... It is/was often called the "Separator page" and certainly (was) an option in hp printers.

However I also recall this approach - copied below from an hp support article; and it may be the solution for you here? Obviously you'll be looking for a Canon printer...

Search Windows for devices and click Devices and Printers in the list of results.
In the list of installed programs, right-click your HP printer name, and then click Printer properties.
You might need to click the name of your printer.
Select the Advanced tab.
Select the option Print directly to the printer.
Click Apply, and then click OK.

Less common but no entirely unknown...:

There is something after the last line of print of the document - could be a carriage return as it were or more; and that takes the last page over onto the next and now blank one. enable show Enable the show al non-printing characters (if using Word) to see if there is anything hidden in that respect?

The other possibility is incorrect paper size - the page setting on the printer may be different to the document settings; or the paper loaded is different to that set in the printer options?

These last two crop up vis google trawl... and seem not that common.

message edited by trvlr


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#2
May 14, 2019 at 05:20:01
Double check your Duplex & Booklet settings.

This may help troubleshooting.

Canon My Printer
http://www.softpedia.com/get/System...
http://support-au.canon.com.au/cont...

message edited by Johnw


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#3
May 14, 2019 at 06:08:45
Thanks for that, but I tried the "Search Windows for device" route but get the same result. I'll have another go with the other suggestions later. Thanks again.

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Related Solutions

#4
May 15, 2019 at 20:53:19
If it only happens with a few documents then click on the document and use the arrow key to go to the bottom of the page. If the cursor goes to a second page or even a point way past the last line of typing, this can cause this. Use the back space to erase unnecessary blank characters, save and try printing again.

You have to be a little bit crazy to keep you from going insane.


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#5
May 17, 2019 at 00:44:34
Thanks for the assistance. I have managed to solve it by turning off "Duplex Printing" under Properties and the clicking "Always print with current settings".

Seems to be working fine now.


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#6
May 17, 2019 at 01:14:26
Nice work alanlinkarchitects, thanks for the feedback.

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