Cannot connect to the internet.

August 15, 2011 at 07:30:51
Specs: Windows 7
I have two laptop computers both running Wondows 7 OS.They are both connected to one modem,one works fine and the other recently stopped establishing or identifying the local area network.Can you help?

See More: Cannot connect to the internet.

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#1
August 15, 2011 at 08:15:35
Compare the results of command ipconfig from both to start for clues.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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#2
August 15, 2011 at 09:16:02
Thanks Jefro,I will try that and get back to you with the results.

Harvey


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#3
August 15, 2011 at 12:47:13
I should have said ipconfig /all to be more exact.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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Related Solutions

#4
August 15, 2011 at 18:06:16
Can you help me navigate to carry out the operation you have highlighted.


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#5
August 15, 2011 at 19:00:30
Press the Windows key and the R key at the same time. When the run window comes up, type in

cmd

When the command prompt window comes up, type in

ipconfig /all


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#6
August 16, 2011 at 06:43:34
Thanks for the info,will let you know the results.

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#7
August 16, 2011 at 07:27:15
Here are the results I found after typing in the command ipconfig/all.

My pc Other pc
DNS server 192.168.1.1 fec0:0:0:ffff::1%1
Default gateway 192.168.1.1 Blank
Physical address 22-24-8c-1B-DB-1C 00-1E-68-AB-31-36
Subnet Mask 255.255.255.0 255.255.0.0

Hope the above is of use to you.


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#8
August 16, 2011 at 07:48:45
Did it give an IP address?

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#9
August 16, 2011 at 08:09:55
I typed the info i got from the two machines after I typed in the command is what I sent to you.It did not come over as I intended

It did not show IP address however it showed the Following:

DNS on my machine is: 192.168.1.1
DNS on the other pc is: fec0:0:fff::1%1

Default Gateway on my machine is: 192.168.1.1
Default Gateway on the other pc is : Blank

Physical address on my machine: 22-24-8C-1B-DB-1C
Physical address on other machine: 00-1E-68-AB-31-36


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