Cannot change Admin Password in Bios

Microsoft Windows vista home premium 64-...
May 15, 2010 at 15:30:07
Specs: Windows Vista Home Premium, 2 gb
hi
i bought a used dell dimension which says Administrator but i don't have the password.
I pressed F2 for setup and when i try to change the boot sequence with a view to buying a new xp disk it says "Setup is Locked! You must enter the admin password into the Unlock Setup field to enable changes. How do I go about this?
Thanks
Danny1234

See More: Cannot change Admin Password in Bios

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#1
May 15, 2010 at 17:32:46
Why not just contact the seller that sold you this computer?

i_Xp/Vista/W7User


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#2
May 15, 2010 at 18:11:56
hi
i've been trying for 3 days leaving voicemail and sending text sms messages but as yet, no reply
danny1234

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#3
May 15, 2010 at 20:13:07
Check the manual to locate jumpers to clear the password and/or cmos settings.

You're not really green until you're soylent green.


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Related Solutions

#4
May 15, 2010 at 20:48:32
have you tried general passwords, like Dell, dell, Admin, admin, Administrator, administrator?

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#5
May 16, 2010 at 01:43:38
hi

1. the manual did not come with it as it's a used dell dimension. i wouldn't want to mess about with jumpers anyway.
2.yes i've tried general passwords as you suggested and none of them work.

what about ophcrack or any other ideas?

thanks
danny1234


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#6
May 16, 2010 at 13:19:59
Wonder if you could remove the CMOS battery and let it reset

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#7
May 16, 2010 at 14:21:10
hi Rockthecasbah
thanks for your suggestion.
i'm still waiting the seller to come back to me, hopefully with a password and i haven't even opened the case yet.
i found the following link - apart from removing the battery, would i need to do anything with any jumpers?

someone was successful doing this at justanswer.com (type
cmos battery in google.com images to see

thanks
danny1234


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#8
May 16, 2010 at 14:53:22
Just make sure EVERYTHING is unplugged from your comp, open it up and locate the CMOS Battery (looks like a big watch battery) Pop that baby out and let it sit w/o the battery in for 15-20min then reinsert the battery and when you restart you shouldnt have a password on your BIOS. You may get some weird messages upon start up, just go to your BIOS and load default BIOS settings. Once your on your desktop you will likely have to readjust the time/date.
That should do it! Hope it helps.

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#9
May 16, 2010 at 16:12:43
hi Rockthecasbah
i took the battery out for 20 minutes and put it back but still the same screen as before came up "Press Control, Alt, Delete to Continue" and then up pops "Administrator" and Password required.
Any suggestions why it does not work?
the only thing it did say was press F1 to continue or F2 for setup which I did put the admin password was still locked in setup.
thanks
Danny1234

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#10
May 16, 2010 at 16:33:20
Ooh, i thought you were looking to reset the BIOS password, seems your stuck on the Windows Login? is this correct?
My last post described how to reset the BIOS password, so if you enter Setup again, it shouldnt be locked. Although ive heard a few reports of this method taking up to 24hours to reset the BIOS password, but most are 15-20 min ish.
If you are able to enter Setup, search threw everything to see if theres a way to reinstall/restore to factory setting. Im not sure if Dell has this, but i know on IBMs you can reinstall the factory Windows w/o a disk or w/o logging into Windows.
If you are still having issues, refer to this link (saves me the typing) http://4sysops.com/archives/three-w...

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#11
May 16, 2010 at 17:16:39
Removing the battery isn't always the best way to clear cmos and there may be a separate jumper for the password anyway. Sometimes the circuitry will hold the charge for quite a while. And when you put the battery back in or turn on the PC to check it, the circuit is charged again and you'd have to repeat the cycle. So you need to find out about the motherboard jumpers.

There's an amazing thing about this internet thing all the kids are talking about--YOU CAN DOWNLOAD STUFF!

So go here:

http://support.dell.com/support/dow...

and enter your Dell service tag and look for a download for a manual.

You're not really green until you're soylent green.


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#12
May 16, 2010 at 17:36:05
hi Rockthecasbah
yeah, the windows login password i'm stuck on.
i read some info from your link about pressing F8 and F1. I pressed both and got up about 10 options including Safe Mode but i accidentally hit the wrong key and windows started up as normal. Not sure yet if I canget around it in Safe Mode.

hi DAVEINCAPS. I'll have a look now

thanks
danny1234


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#13
May 16, 2010 at 17:43:32
Try typing those generic admin passwords in again when you restart in safe mode, if it ask for one. If you are able to login from safe mode then you should be able to go under control panel and edit/delete log in accounts from there.

If that doesnt work, or you cant find anything in your manual then your next best option is prob to try a commercial password reset tool, the one i bought awhile ago cost 19.99 and works for all OSs. There are free ones you can download, but id rather not risk downloading something from an unknown site, but thats just me...im paranoid about viruses/spyware.


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#14
May 16, 2010 at 17:53:45
hi Rockthecasbah
ok - i'll try again in a bit and let you know.
would it be the F1 or F8 after removing the battery again?
thanks
danny1234

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#15
May 16, 2010 at 18:00:53
Oh, well if it is the windows logon screen then the bios and clearing the cmos won't have anything to do with it. Can you get into safe mode?

You're not really green until you're soylent green.


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#16
May 16, 2010 at 18:08:55
Well your first post says when you tried to change the boot sequence that it said it was locked, if it no longer is locked then the CMOS was reset successfully. so theres no point in removing the CMOS battery again. See what safe mode does for ya.
I think its F2, if that doesnt bring you directly to the BIOS, itll bring you to the Boot Menu and from there you should be able to "Enter Setup" , which should be the very last option under the Boot Menu.

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#17
May 16, 2010 at 21:10:46
hi
just got into safe mode with F8. choices are:-

windows advanced options menu
please select an option
safe mode
safe mode with networking
safe mode with command prompt
----------------------
enable boot logging
enable vga mode
last known good configuration etc
directory services etc
debugging mode
disable automatic restart on system failure
----------------------
start wnidows normally
reboot
return to OS choices menu

i went into safe mode - its service pack 3 but could not change anything without the admin password

any more sugguestions?

thanks
danny1234


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#18
May 16, 2010 at 21:46:27
Darn.

Well, maybe next step is purchasing a commercial password reset tool, or downloading a free one (see my warning above about the free ones)

As long as you are able to Boot From CD, it should work for ya.

Or praying really hard that you get the CDs/password from the first owner lol.


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#19
May 16, 2010 at 23:25:40
If you got into Windows safe mode then you don't need a password.

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#20
May 17, 2010 at 01:51:19
Try using OPHCRACK. It is a Live linux CD designed to crack all passwords on a local machine including admin passwords.

http://ophcrack.sourceforge.net/

Just download the one that is appropriate for your OS, burn it to cd and then just boot from it. Run the approriate application (Can't remember the name of the app but you will know it when you see it).It should find the password within 5 minutes.

See the link below for a howto..

http://sourceforge.net/apps/mediawi...

As it is a Live CD it will not alter anything on your hard drive.


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#21
May 17, 2010 at 13:08:57
hi Rockthecasbah
i am unable to boot from cd/dvd as it is set to boot from the hard drive.
hi tambes
same applies here as i am unable to boot from cd/dvd. i've called the guy and left messages for 1 week but no response and impossible to get in contact with
would dell or microsoft help by email? do you know a direct email address for dell and microsoft? or any other suggestions?
thanks both
danny1234

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#22
May 17, 2010 at 13:28:32
You should be able to tell it to boot from CD.
I think its F12 that brings you to the Boot Menu. If its not, when you start Windows and you get that first Dell screen (that screen youd hit the F on) look on the screen somewhere, itll tell you what to push for Boot Menu or Setup. You want Boot Menu.
Once on the Boot Menu, you should see a list of devices, your CD drive should be there somewhere. NOTE: Typically its a long drawn-out name, rather than just "CD Drive". So just look for CD/DVD/RW (depending on what all your drive can do) somewhere in the name.
If your CD is not listed there, you can still add/remove devices from that list from the BIOS. But first check to see if the drive IS listed...it typically is.

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#23
May 17, 2010 at 14:46:56
Here is some one in the same boat. Read it and it may help.

http://www.computing.net/answers/ha...


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#24
May 17, 2010 at 16:02:47
Do you have two problems with it--an unknown bios password preventing you from the changing the boot order and unknown windows password?

If so, as I mentinoned in # 11, the manual should help with the bios password.

Or, will it boot from a floppy disk? If so maybe some of the passwords cracks will fit on a floppy disk.

You're not really green until you're soylent green.


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#25
May 17, 2010 at 20:42:55
hi DAVEINCAPS
i think it's just one password "the admin password" which means nothing can be changed in F2, such as the boot sequence and the main screen says username "Administrator" and the password space to enter a password - i've tried generic passwords but nothing works - it seems to pause a long time when i just type generic numeric passwords - i'm not sure if that's because numbers are binary. i will stick a floppy in a bit later and see if it picks it up and i will get back to you on that.
ace_omega
thanks - i'll have a look at that a little later.
Rockthecasbah
thanks - i'lk try F12 (boot menu) and see what options it gives and let you know later, but i think i've already tried that and no-luck b4.
having troubleshot for years, i didn't think i'd be getting such an awkward password problem in 2010.
dell and microsoft should be on hand in 2010.
thanks
danny1234

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#26
May 17, 2010 at 22:28:00
F2 sounds like a bios command and changing the boot order would be a bios function and not something the OS would do. Both the bios and the OS can have an 'administrator' but they're two different things. If that's the case then you're bypassing the bios part and are getting hung up at the OS administrator logon.

Anyway, to boot from the cd you'll need to change the boot order. Possibly the F12 method will work without having to worry about a password. But if not the manual should tell you what you need to do.

You're not really green until you're soylent green.


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#27
May 17, 2010 at 23:48:53
hi DAVEINCAPS
ok i pressed F12 and I got the following:-

BOOT DEVICE MENU

* OnBoard or USB Floppy Drive (Admin Password Required)
* OnBoard SATA Hard Drive
* OnBoard or USB CD Rom

SYSTEM SETUP

Hard Drive Diagnostics
Boot to Utility Partition

I put a broadband disk in the cd/dvd drive but although the disk spun, it said cannot read the drive or something so press F1 to continue or F2 for system setup

I'm assuming it's not picking it up as it's not a operating cd rom ? i.e. Windows XP.

at least i have some options here

Danny1234


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#28
May 17, 2010 at 23:52:41
p.s.

hi DAVEINCAPS.

p.s. as i'm communicating to you through my Acer Aspire Laptop running Windows XP, could i link both machines together using an ethernet cable in both machine linked to the BT router? or via a USB cable or ETHERNET cable linking both the laptop and the dell together?

thanks
Danny1234


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#29
May 18, 2010 at 09:05:42
"I put a broadband disk"

This disk is not a bootable disk. You need a systems disk to boot from like Windows or Linux. The broadband disk is to be used after you bootup Windows.

"Windows XP, could i link both machines together using an ethernet cable in both machine linked to the BT router? "

Yes, but you need an OS to boot first in order to enable the networking features. So it would do you no good.
_________________________

Ok, that said lets get to the root of the problem. Where did you get this laptop? The previous owner should have gave you the passwords for the BIOS and the Administrator password.

The Windows Password can be hacked but the BIOS password can not. The BIOS password needs to be reset by shorting out special pins on the motherboard. I included a video in one of my posts to show you how and...

NO THE MANUAL WILL NOT SHOW YOU HOW TO DO THIS. It is hacking after all.

Once you get the BIOS password reset then you can boot from a Windows CD and format the drive to reinstall a clean system. This is what every one is trying to get you to do.

If you can boot from a Windows CD using F12 then do it. If you don't have a Windows CD then you will need to buy one. One should have came with the computer but there is still a little confusion as to how you came by this computer.

I hope this makes it a little clearer.


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#30
May 18, 2010 at 11:22:22
hi ace_omega

I know i need a system disk - i was just testing to see if any message would come up from the cd/dvd rom drive.

my laptop has an xp operating system and is fully functional - my question was if i linked my laptop and the dell dimension together, would it be possible to control the dell dimension from the laptop and then to override the dell dimension's xp operating system - i.e. change the admin password to get into the dell dimension

the laptop is not the problem - the dell dimension has the admin password issue.

i've already removed the cmos battery for 20 minutes about 4 separate times, but nothing is changing.

yes, a windows cd "should" boot up from F12 providing the cd/dvd drive works, but i am trying to avoid paying good money on top of bad and a week of my time trying to get the dell dimension working.

i put a floppy in the drive (non-system disk as i don't have any) and at least the floppy works.

i'm happy to have the system hacked, but how would that be arranged?

thanks for your time

Danny1234


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#31
May 18, 2010 at 12:43:51
to:-
XpUser, DAVEINCAPS, Rockthecasbah, tambes, ace_omega.

hi all
i fixed the problem, thanks to your guidance.

who is jam? (please see 60166) he said "You can't use fujitsu siemens disks on a non-fujitsu siemens computer. All you need to do is remove the admin password & to do that, all you need to do is learn how to use google."

I booted up the dell dimension pressing F12 and put the first of three Fujitsu Siemens Recovery Disks into the machine, which you know had Windows XP Professional installed on it.

It then said as follows:-

Press any key to load the disk..
Windows is loading files..D:\FACTORY0.FPT

I put the remaining 2 recovery cd roms in and after about 30 minutes it said, "please wait while windows sets up your computer and it was reading from V:\...

It then said "Please wait while Windows sets up your computer and after 20 minutes, I got the main Vista Setup Window to select, country, currency and keyboard and after agreeing to the Microsoft Licence terms, I entered my new user name and password.

So after 1 week, it's now up-and-running.

I have to install all my software now so if I get any hitches I'll repost.

thanks for your support

Danny1234 :-)


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#32
May 18, 2010 at 14:39:56
Nice! Glad its working

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#33
July 7, 2010 at 21:48:18
simple and easy just remove the cmos battery for a few seconds then put it back it will remove any password since the cmos needs to be charge to keep the info once discharge it gets clear out. it will work try it.

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#34
July 7, 2010 at 23:47:02
That was already discussed in most of the postings above. I'm suprised you missed it.

Glass Packs--The sound of freedom.


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