Can you get my mouse to work?

February 11, 2011 at 09:10:12
Specs: Windows XP
On my laptop, the mouse does not work. It is frozen. I cannot move the pointer. When I press ALT, left SHIFT, and NUM LOCK a message pops up saying "Would you like to turn the mouse on?" I cannot press yes due to the mouse not working.

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February 11, 2011 at 09:31:16
Why do you need to use the mouse to say yes? You can use the keyboard to enter the answer. If the correct answer is NOT already highlighted then use the tab key to highlight it, then hit the Enter key.

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