Can not get to e=mail

September 21, 2010 at 12:58:02
Specs: Windows 7
TRYED TO GO TO HOTMAIL,WAS TOLD NOT CONNECTED TO INTERNET. NO BIGGY I WAITED A WHILE TRYED AGAIN SAME(NOW MIND YOU I WAS CONNECTED)BUT I FIGURED YOU WERE HAVEING TROUBLE. WAITED UNTIL THE NEXT DAY AND SAME THING. SO TODAY I TRYED AND FIGURED I WOULD CHANGE PASSWORD THEY TOLD ME THEY WOULD SENT IT TO MY E-MAIL!!!!!!!!!!!CAN'T GET IN HOW DO I GET THE MESSAGE?????SO I OPENED A NEW ACCOUNT WENT TO HOTMAIL TO HAVE MY CONTACTS MOVED OVER AND QUESS WHAT NOTHING!!!!!! I NEED MY CONTACTS WHAT THE HELL AM I TODO

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#1
September 21, 2010 at 17:52:09
"WHAT THE HELL AM I TODO"

The 1st thing you can do is turn off the Caps lock.

Your password has NOT been changed. You had two options when resetting the password:

1. Use my location information and secret answer to verify my identity

2. Send password reset instructions to me in e-mail

For whatever reason, you selected option # 2. Go back & reset your password again, only this time, use option # 1.


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