can not burn dvd

August 22, 2010 at 13:29:33
Specs: Windows XP
Hi my computer (evesham dominator) recently died, but has been revived. however now i can't burn my home dvds as computer crashes right at the end when at last stage. don't know if i've not re-installed something properly or if the drives gone odd since trying to burn onto a 1-16x dvd r disc (the first time fault raised it's ugly head). i've seen a bit under hardware in my computer that has udf reader enabled and states recording software may be tempoarilly disabled. think windows automatically found driver for this dvd writer.
the drive was ok with burning +r dvd discs last time i used it (before the computer died) and is supposed to work with rw discs (though not used these previously).
the burning software i'm using is the same as before and came with the sony camcorder.
the drive still plays both cds and dvds. got a rom drive too and used to be able to copy from that to the rw drive but that has same crash effect and reboot also.

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#1
August 22, 2010 at 13:39:24
Is the drive rated to burn at 16X with the type of media you are using? I personally don't ever burn at full speed.

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#2
August 22, 2010 at 13:47:52
quite possibley not, don't know how to check this. could the 1-16x disc have damaged the drive. really not a computer person this end!
only used up to 8x discs previously.
trying to use 1-4x +rw discs at present but to no avail.

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#3
August 22, 2010 at 13:53:58
Check the specs of your drive by Googling for the model.

I don't think the 16x disks would damage the drive.


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Related Solutions

#4
August 22, 2010 at 13:58:44
"...i can't burn my home dvds as computer crashes right at the end when at last stage."

If you are able to get that far, then there's probably nothing wrong with the drive or the drivers Windows has loaded for it.

If the computer black screens and reboots when that happens, that's not normal at all.

If your power supply is faulty or does not have enough capacity, burning disks, especially DVDs , places enough of an extra load on the system that the computer may black screen and reboot.
My brother had that happen - replacing the PS fixed the problem.

If you can borrow a used PS from another computer you have or that a friend has, try that with your computer.

Failing power supplies are common and can cause your symptoms.
Check your PS.
See response 4 in this:
http://www.computing.net/hardware/w...

If it is failing, you can usually replace it with any decent standard sized standard ATX PS with the same capacity or greater.

Standard (PS/2) power supply size - 86mm high, 150mm wide, 140mm deep, or 3 3/8" h x 5 7/8" w x 5 1/2" d , or very close to that, though the depth can be more or less for some PSs.

Don't buy an el-cheapo PS.
See response 3 in this:
http://www.computing.net/answers/ha...

Your power supply must have at least the minimum capacity required to support a system with the graphics card you are using installed, or the max graphics card you might install in the future.
(Onboard video - video built into the mboard - IS NOT A CARD ! )
If that info is not in the ad for the video card, you can go to the video card maker's web site and look up the specs for the model - often under system requirements - the minimum PS wattage, and, more important, the minimum amperage the PS must supply at 12v is stated. If you don't find that, any card with the same video chipset including any letters after the model number has very similar minimum PS requirements. Some power supplies have two or more +12v ratings - in that case, add those ratings to determine the total +12v current capacity.

If you're a gamer...
In most if not all cases, the max capacity rating of the PS is an intermittent rating. It's recommended that you do not load your PS to any more that 80% of that rating if you are going to be using something that puts a constant load on it, such as playing a recent game for hours on end. In that case, you multiply the min capacity stated for the system with the particular video chipset on the card by 1.25 to find the min. capacity of the PS you should get.
........

If the optical drive is IDE or SATA, the operating system already has generic drivers built in that it loads automatically.

However, in order for the optical and hard drives to run as fast as they are capable of....

XP doesn't have the drivers built in for most things that first came out after XP was first released, circa 2001, and it doesn't have some of the drivers built in for things made before that.

Whenever you load Windows from a regular Windows CD (or DVD) from scratch, after Setup is finished you must load the drivers for the mboard, particularly the main chipset drivers, in order for Windows to have the proper drivers for and information about your mboard hardware, including it's AGP or PCI-E, ACPI, USB 2.0 if it has it, and hard drive controller support. If you have a generic system and have the CD that came with the mboard, all the necessary drivers are on it. If you load drivers from the web, brand name system builders and mboard makers often DO NOT have the main chipset drivers listed in the downloads for your model - in that case you must go to the maker of the main chipset's web site, get the drivers, and load them.



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#5
August 22, 2010 at 14:04:08
googled Evesham Axis 64 Dominator and it's 8 speed i think.


think all drivers were gained from inital rescue cds


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#6
August 25, 2010 at 14:26:51
hi, have spent time reinstalling drivers on system and think i have them all now, but will have to recheck with a clear head tomorrow. thanks to all who have shown consideration so far.

more detailed description follows as i just tried to record a dvd from a home movie dvd (disc to disc copy using pinnacle instant disc programme (although on previous day had same result trying to burn a disc from uploaded home movie footage using handycam software which came with sony camcorder, which incidentally i've used ok before computer died last time)

ok both the dvd rom drive and the dvd r/rw drive play the home movie dvd

so tried to copy it to a dvd+rw blank disc. both dvd discs are 4.7 gb

during copying (yes i sat through it) all parts from home movie dvd were read (ok as far as i could tell)

but on final stage when the following had been on screen about a minute without any obvious progress

writing file and finalising video manager

the system decided enough was enough and it rebooted

i was attempting recording from drive E to D (I THINK WILL CORRECT IF WRONG) and on reboot drive E had dissapeared from the list on device manager list and drive D (the alledged burning one) claimed to still be in ownership of a blank dvd which unfortunately it was.

i've tried to copy other home movies just incase this one is so staggeringly boring the computer hates it but no other discs have the same effect!

ok further help please, i know i,ve not investigated the power supply but am wondering if one or more of the drives is faulty or am i still missing some driver somewhere?

oh and then after the above i put a cd into drive D and after searching for media files put a dvd into D and searched again and on both occassions none were found even though the drive had whirred and done something.

i opened and closed drive E with the home movie still in the tray but the computer still denies the drive's existance and takes no action, can't search this drive as the computer won't believe me it exists till i reboot sytem (i hope)

thanks again sevenperrys


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#7
August 25, 2010 at 14:59:14
I think you are running into a couple of problems. I haven't seen any software that will directly copy a DVD movie to another DVD without using other software.

The usual procedure is to strip the copyright it, shrink it then create an burnable file. Finally burn the file to disk.


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#8
August 25, 2010 at 15:26:22
" the system decided enough was enough and it rebooted "

If the system black screened and rebooted, then it's most likely your power supply probably either is malfunctioning because it's failing, or it's malfunctioning because it's capacity inadequate.

If you got a glimpse of a blue screen before it rebooted, it often has a message on it. Sometimes a blue screen reboot looks the same as a black screen reboot - you don't see the blue screen at all.

Win XP is set by default to automatically reboot when it encounters an unrecoverable error.

Do this BEFORE you try burning a disk again...

To have XP possibly display an error message (on a blue screen) you can investigate instead of the computer rebooting:

1. Click Start, and then right-click My Computer.
2. Click Properties.
3. Click the Advanced tab, and then click Settings under Startup and Recovery.
4. Under System failure, click on the small box beside Automatically restart to remove the checkmark.
5. Click OK, and then click OK.

If you then get an error message, look at all of it's details.
Tell us what the message says.

If you DO NOT get a blue screen when the burning program fails, then the most likely thing is you have a power supply problem.
......

"on reboot drive E had dissapeared from the list on device manager list and drive D (the alledged burning one) claimed to still be in ownership of a blank dvd which unfortunately it was."

That could have been caused by a defective PS, or a poor data cable connection, or one of the drives may be defective.
It's not likely to be caused by a poor data cable connection, because you got most of the way through the burning process with both drives visible to the program. .

It's possible, but a lot less likely, that the DVD-Rom drive that didn't show up is defective, or the DVD-RW could be defective.
You could try connecting the DVD-RW drive to a different computer and burning a disk with it on that computer.

I know from experience that if two optical drives are connected to the same IDE data cable, if one drive is defective, both drives can behave abnormally.
You could try disconnecting the DVD-Rom drive. You don't need two drives to burn a disk in any case, if the one connected is a burner drive.
You may need to change a jumper setting on the DVD-RW drive if it's on an IDE data cable.
......

"am i still missing some driver somewhere?"

As I said...

"...i can't burn my home dvds as computer crashes right at the end when at last stage."

If you are able to get that far, then there's probably nothing wrong with the drive or the drivers Windows has loaded for it.
.......

"oh and then after the above i put a cd into drive D and after searching for media files put a dvd into D and searched again and on both occassions none were found even though the drive had whirred and done something."

Clear as mud.
Is drive D the DVD-RW drive or the DVD-Rom drive ?
Was the disk you were trying to read a supposedly burned disk, or a "factory" disk that was supposed to already have data on it ?
Did you try reading more than one disk ?
If it was a supposedly burned disk, was it the one you had in the drive when the computer rebooted while trying to burn to the disk ?

Burning programs often have a feature where you can run a test simulation, or similar, of burning a disk - sometimes you can un-intentionally set the program so it runs the simulation without actually burning anything to the disk. It that case, the supposedly burned disk has no data on it, no matter which drive you try to read it in.



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#9
August 26, 2010 at 02:26:49
hi thanks for your continuining support


"Clear as mud.
Is drive D the DVD-RW drive or the DVD-Rom drive ?
Was the disk you were trying to read a supposedly burned disk, or a "factory" disk that was supposed to already have data on it ?
Did you try reading more than one disk ?
If it was a supposedly burned disk, was it the one you had in the drive when the computer rebooted while trying to burn to the disk ?"

i was attempting recording from drive E to D with a home movie.

i reckon the rom drive is ok as when burning from the hard drive to the dvd writer had the same effect (utter failure).

so i disabled reboot on error (thanks for clear instructions) and tried to copy yet another family dvd (one which i had recorded sometime ago and plays on all dvd players). so the copying process managed all the reading and got to the last bit as previously............... waited for the blue screen but no!!!!!!!!!!!! i was met with the message "copying complete finished". so i put the newly copied disk into the other drive (ROM) and it said the disc was blank. so i replaced it back into the burning rewriter drive and attempted to read it AND......... there was the blue screen of death!

anyway back onto the blue screen of death hunt..........................

did as you suggested and got a blue screen, firstly it advised do this that and the other followed by the desired error message

maybe there was some way to paste it but i don't know how so no saving the ink i continued and this is what it was..........

*** STOP : 0x0000008E (0xC0000005 , 0x806D2753 , 0xF50395B4 , 0x00000000)

beginning dump of physical memory
physical dump complete
contact your system administrator or technical support group for further assistance


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#10
August 26, 2010 at 04:55:14
Does your computer work fine except for this problem?

I came accross the link below while researching. Run a complete virus scan. If your system comes up clean I suggest you try copying the original DVD to hard drive and then burning the copy from the image on the hard drive. When burning on the fly you are depending on the system memory as the primary transfer medium. Your optical drives should both be operating in a DMA (Direct Memory Access) mode.

You could also run a memory test to determine if there may be a problem with your RAM. Memtest86 is a good one. Get it at the second link below.

http://support.microsoft.com/kb/903...

http://www.memtest.org/


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#11
August 26, 2010 at 05:40:41
hi again,

i reckon the rom drive is ok as when burning from the hard drive to the dvd writer had the same effect (utter failure).

no virus problems

errr runing in DMA? went through my computer and selected properties on drive D (the writing one) and it has a check mark against enable UDF reader on your drives
is this wrong?

thanks yet again


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#12
August 26, 2010 at 06:06:48

Lots of assumptions here because you have not posted any specs on your system including what version of Windows you are running.

I made assumptions based on the speed of the writer. I only mention DMA to point out the memory could cause more of a problem when copying on the fly. Speed differences between drives can cause issues as well.

You didn't answer my question about the general performance of the computer.

Run memtest86+ to eliminate the RAM as a problem.


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#13
August 26, 2010 at 07:05:36
ok,
thought i was in the XP place, so sorry. it's windows xp home 2002 service pack 3. the computer is an Evesham axis 64 dominator (about seven years old?) amd 64 processor 3500+ with 512 ram 2.21 ghz

general performance seems ok, not the quickest to boot up but not bad on the whole. it runs medieval war 2 (game) with some stutters in battles but not bad on the whole.

is memtest86+ a purchase product because i didn't find it free? may spend cash getting a new dvd rw drive.


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#14
August 26, 2010 at 10:42:46
"i was met with the message "copying complete finished". so i put the newly copied disk into the other drive (ROM) and it said the disc was blank."

What type of supposedly burned disk is it?
If it's not a CD-R or DVD-R, are you SURE the DVD-Rom drive can read that type of disk ?
Did you try reading the supposedly burned disk in a DVD drive on another computer?
If the burned disk is blank on another computer....

- you may have had the settings in the burning program set wrong.
Burning programs often have a feature where you can run a test simulation, or similar, of burning a disk - sometimes you can un-intentionally set the program so it runs the simulation without actually burning anything to the disk. It that case, the supposedly burned disk has no data on it, no matter which drive you try to read it in.

- OR - it's quite possible the DVD-RW drive is faulty. They have at least two lasers and associated circuits - we have seen that sometimes one of those fails after the drive has been used a lot - if the laser or associated circuits used for burning have failed, there will be no files on the supposedly burned CD. The burning program may not detect that there's anything wrong with a defective burner drive.
In that case, no matter which computer you install the DVD-RW drive on, it will not successfully burn any CD, or any DVD, depending on which laser was supposed to be used.

Since it appears you get the bluescreen only with the DVD-RW drive...
It's quite possible that if you use a different DVD burner drive, your problem will go away. Combo DVD burner drives (that can read and burn both CDs and DVDs) are cheap these days, especially if you get a "bulk" one (a drive in a bag with a CD with burning software on it).
.......

"STOP : 0x0000008E (0xC0000005 , 0x806D2753 , 0xF50395B4 , 0x00000000)"

STOP : 0x0000008E = KERNEL_MODE_EXCEPTION_NOT_HANDLED

STOP 0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
http://www.carrona.org/bsodindx.htm...

(excerpts...)

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint in startup without having a debugger attached, Hardware incompatibility, Faulty system service, 3rd party remote control, Memory


Parameters

The following parameters appear on the blue screen.
Parameter Description
1 The exception code that was not handled
2 The address where the exception occurred
3 The trap frame
4 Reserved

Common exception codes include the following:

0xC0000005: STATUS_ACCESS_VIOLATION indicates that a memory access violation occurred.

.......

If you can connect the DVD-RW to another computer, if you get the same thing happening when you try to burn the same type of disk (DVD or CD) on another computer, it's probable the DVD-RW drive is defective.

If the DVD-RW drive is IDE

It is common to un-intentionally damage IDE data cables, especially while removing them - the 80 wire ones are more likely to be damaged. What usually happens is the cable is ripped at either edge and the wires there are either damaged or severed, often right at a connector or under it's cable clamp there, where it's hard to see - if a wire is severed but it's ends are touching, the connection is intermittent, rather than being reliable.
Another common thing is for the data cable to be separated from the connector contacts a bit after you have removed a cable - there should be no gap between the data cable and the connector - if there is press the cable against the connector to eliminate the gap.
80 wire data cables are also easily damaged at either edge if the cable is sharply creased at a fold in the cable.

Try another data cable if in doubt.
......


If there is a file named on the same screen as that STOP error, copy it down and tell us what it is. It's often at the end of the message.

There is sometimes a link on the blue screen - to more info, or similar - if you see that click on the link, and if there is a file named, tell us the name of that file.

If there is no file named, clues about what is causing the problem are often found in the minidump file produced when you get the error, however, you need to use a program to properly display the info in it.

Make sure you have enough free space on the Windows partition, which is usually C. E.g. a least 10% of the total partition size.

The above info mentions updating your bios, but that's a LAST RESORT ! If you were NOT having problems with the same drive and components on your computer previously, with the present bios version, flashing the bios WILL NOT CURE YOUR PROBLEM and is an un-necessary risk ! Flashing the bios is the riskiest thing you can do with a mboard !
......

Problems the computer has reading the ram can cause all sorts of STOP errors. However, it seems you're only getting the blues creen message with the DVD-RW drive, so that probably doesn't apply.


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#15
August 26, 2010 at 12:42:36
think i'll buy another drive, as i've rather hoped it's a hardware quick fix problem.

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