Can get only Aptio Setup Utility screen after dropped laptop

November 8, 2015 at 09:55:56
Specs: Windows 7
I dropped the notebook and now can't reboot. When I try all I get is the "Aptio setup Utility" screen. How can I fix this?

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#1
November 8, 2015 at 10:39:47
Hopefully not too much damage was done.

The impact may have partially dislodged the hard drive.

Try removing the HDD and reseating it. If the RAM is accessible from the same bay it wouldn't hurt to remove and reseat also.


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#2
November 8, 2015 at 20:27:52
While in the setup utility check that the date is correct and that the drives are all showing. If so, save and exit and see what happens on reboot.

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