Built in web cam doesnt work

February 1, 2012 at 08:10:41
Specs: Windows 7
I have a Gateway Model MS2274 laptop. I recently had it fixed because Windows 7 crashed on it. Now, I don't see the "Gateway" folder nor does my webcam work. How do I retrieve them?

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February 1, 2012 at 09:36:18
Who repaired it? At a guess I'd say they haven't done a complete job and have not reinstalled all of the relevant drivers. Have a look in 'Control Panel/Device Manger' and see if there are any unidentified items.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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February 1, 2012 at 10:34:04
I had a customer recently with a Dell Inspirion w/ built in webcam issue. Dell on site replaced the webcam, but problem came back. Turned out to be an issue with the USB on the motherboard, then MOBO was replaced.

Is that an NV Series? Your model number isn't jiving with the Gateway support site (US site anyway).

MOOOOooove! OH and you're welcome!

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